• Customer

    Banner links not clickable

    Posted by: kalvinlee Feb 3, 2020 at 20:39 (a month ago)
    For the Biolife theme, I have added links to the banners (circled in red) on the homepage, however, these are not clickable. The zoom in effect occurs when you mouse over, but nothing happens when it is clicked.

    For the two smaller banners on the left side, only the "Shop Now" area is clickable.

    Please advise as to how this can be fixed.

  • Customer

    Posted by: yame, Feb 4, 2020 at 03:38 (a month ago)


    My coder fixed for you in Child theme. Now all your banners are able to click with links.
    Pls check again then let me know the result

  • Customer

    Posted by: kalvinlee, Feb 4, 2020 at 14:41 (a month ago)

    Thank you for following up on this. However, this issue is not resolved, the banners still are not clickable. I tried adding the link the Ovic Banner Settings.

    I also noticed an issue with the footer address links. They are also not clickable. Currently, I added a page url to each link, but would like to change it to a map, mailto, and tel link

  • Customer

    Posted by: kalvinlee, Feb 5, 2020 at 22:51 (a month ago)

    The banners seem to be somewhat working now, but only the left half side of the banners are clickable.

    This issue with the the footer address links persists. They are also not clickable. Currently, I added a page url to each link, but would like to change it to a map, mailto, and tel link

    Please see attached images

    Thank you
  • Manager

    Posted by: yame, Feb 6, 2020 at 02:50 (a month ago)

    - About "Circled areas are not clickable":
    => These banners: https://prnt.sc/qy7cv0 and https://prnt.sc/qy7daq: You add links for banner. The locations you circled are texts: https://prnt.sc/qy7epe so you have to click on the banners to redirect to the links
    => These banners: https://prnt.sc/qy7ev5 use another style: https://prnt.sc/qy7f3h. With style 05, you can add link for a button so you have to click on the button you added link.

    - About the links for some locations on Footer: We develop the same backend so with this style for Footer, it will not be able to add link, mate. It just shows the contents on front end only

    Hope that you will understand.


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