• Customer

    Ovic: Icon Box does not display images

    Posted by: AitorMarketing Jan 20, 2020 at 13:33 (2 months ago)
    I'm using the Icon Box Plugin and when I edit the Icon Box Settings, on "Icon Libary" I select the option "Image". After that you can upload an image from the WordPress Library. I upload an image but then this is not displayed when I update the page... On the builder I can see that the image is there but when checking my home page... it does not appear...

  • Customer

    Posted by: yame, Jan 21, 2020 at 03:31 (2 months ago)

    Hi,

    Could you please provide me your admin account?
    Then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: AitorMarketing, Jan 21, 2020 at 09:04 (2 months ago)

    Yes, of course.

    Kind regards!
  • Manager

    Posted by: yame, Jan 22, 2020 at 02:30 (2 months ago)

    I see. I will send to my coder and he will check for you.
    Currently we are in the holiday so we will try to check for your as soonest as possible
    Thanks for your patience!
  • Customer

    Posted by: AitorMarketing, Jan 22, 2020 at 09:16 (2 months ago)

    Okay, thank you. We will wait for your reply.
  • Manager

    Posted by: yame, Jan 23, 2020 at 02:39 (2 months ago)

    It's been done, mate
    My coder updated theme for you and for demo also
    Pls check again then let me know the result

    Regards,
    Yame
  • Customer

    Posted by: AitorMarketing, Jan 23, 2020 at 10:49 (2 months ago)

    Hi, the issue was solved on the home page: https://kasblan.webuptobe.es/
    But we are also using that icon box module con this other page of the website: https://kasblan.webuptobe.es/empresa/ and the problem remains...

    Can you check why the fix you did does not work on this page?: https://kasblan.webuptobe.es/empresa/

    Kind regards!
  • Manager

    Posted by: yame, Jan 23, 2020 at 13:23 (2 months ago)

    Okay I see in this area: https://prnt.sc/qrsbnw right?
    I sent to my coder already and pls wait for him. He will check for you again
    Thank you!
  • Manager

    Posted by: yame, Jan 30, 2020 at 01:03 (2 months ago)

    It's been done, mate.
    Pls check your site again

    Thank you!
  • Customer

    Posted by: AitorMarketing, Feb 18, 2020 at 14:06 (a month ago)

    Hi, the issue was solved but we had to move the same website to a new server and change the domain and now, the images are not displayed agan, is the same issue. I send admin info so you can check it please.
    Thank you!
  • Manager

    Posted by: yame, Feb 19, 2020 at 02:54 (a month ago)

    My coder is checking for you.
    Pls wait for him. Thanks for your patience!
  • Manager

    Posted by: yame, Feb 19, 2020 at 03:50 (a month ago)

    It's done. Pls check again your site: https://prnt.sc/r4dhk8

    Regards,
  • Customer

    Posted by: AitorMarketing, Feb 19, 2020 at 10:58 (a month ago)

    Hi, thanks. Now is solved. Can you tell me how you did it.

    Also, we have a problem with some elements trabslation. As you can see in our homepage, we are trying to translate the "Search here..." text that appears on our menu when you click on the magnifying glass icon.

    Can you help us with that? Also, the new products have a "NEW" tag that we want to translate too and we can't find where to.

    The admin info is the same than provided before.

    Kind regards!
  • Manager

    Posted by: yame, Feb 21, 2020 at 01:46 (a month ago)

    Please provide me your ftp account. My coder need to in code. Perhaps he finds something wrong
    Thank you!
  • Customer

    Posted by: AitorMarketing, Feb 24, 2020 at 09:59 (a month ago)

    Here is the ftp account
  • Manager

    Posted by: yame, Feb 25, 2020 at 02:32 (a month ago)

    Thanks. My coder is checking your site then I will inform you the result. Thanks!
  • Manager

    Posted by: yame, Feb 25, 2020 at 02:54 (a month ago)

    All your texts were translated. It might be because the cache: https://prnt.sc/r76fet , https://prnt.sc/r76fid
    Pls check again your site.

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