• Customer

    Issue with the home page

    Posted by: VertigoMods Jan 6, 2020 at 18:59 (3 months ago)
    hi we are having some issues
    one the home page sometimes the logos dosen't come out https://prnt.sc/qk42pr
    sometimes the image it's cut https://prnt.sc/qk436c

    how can we add the icon login near the serch icon?
    the language menu it's possible to move it near the search?

    Thanks

  • Customer

    Posted by: yame, Jan 7, 2020 at 14:43 (2 months ago)

    Hi mate,

    I will send to my coder the issues about cut images and brand logo images
    About 2 more remaining issues, pls take the screenshots? It will be clear then I will support faster

    Thank you!
    Regards,
    Yame
  • Manager

    Posted by: yame, Jan 8, 2020 at 04:31 (2 months ago)

    My coder gave me the feedback:
    1. Please check again setiings of jetpack-lazy-image
    2. You can select the size of images in Shortcode Products. However we recommend that you should format images before uploading
  • Customer

    Posted by: VertigoMods, Jan 20, 2020 at 14:36 (2 months ago)

    th issue https://prnt.sc/qqahzx we want to move it i this menu https://prnt.sc/qqais6
    and here https://prnt.sc/qqais6how can i add the login icon
    '

    Plus the website it's very slow why?

    on the product page the suggest product goes down why? https://prnt.sc/qqajt5

    I sent you the credential in the before ticket can you check and solve the issues?
    '
  • Manager

    Posted by: yame, Jan 21, 2020 at 03:57 (2 months ago)

    Hey,
    You mean that you want to move like it: https://prnt.sc/qqjzud?
    You want to remove both Cart + Search icon then replace by Language?
    And I load your shop page man times, I don't see the same issue with yours: https://prnt.sc/qqk0gs

    Pls let me know more clearly your intention then my coder will check for you

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible