• Customer

    Issue with froogaloop2.min.js

    Posted by: fsetcie Dec 2, 2019 at 08:42 (12 days ago)
    Hi, it's me again !

    I noticed a lot of 404 errors for /froogaloop2.min.js, while doing tests I also saw that this file slowed down my site.
    I found this : https://github.com/vimeo/player-api/issues/97 but i'm not sure about what to do

    Thanks !

  • Admin

    Posted by: yame, Dec 3, 2019 at 07:43 (11 days ago)

    Hi mate,

    It is very inconvenient when we cannot access to your site then check the problem.
    We cannot define where the problem is and how to fix. So could you please provide again your admin + ftp account. Then mark on the place where you see the problem?
    It will be easier for my coder to check

    Thank you!
    Yame
  • Customer

    Posted by: fsetcie, Dec 3, 2019 at 08:36 (11 days ago)

    Hi !
    I know and I understand but like I said this is not my decision, i'm not the owner ...
    Maybe i can help you if you need a file or something else
  • Admin

    Posted by: yame, Dec 5, 2019 at 06:50 (9 days ago)

    My coder said that you could take a video or screenshot for your issue then duplicate your site into another site (like test site) then my coder will check there for you. Do you think so?
  • Customer

    Posted by: fsetcie, Dec 6, 2019 at 08:54 (8 days ago)

    I'm not sure I can do that, I'll see
    I put the screens in the secret box, hope that will be enough to understand the problem
  • Admin

    Posted by: yame, Dec 10, 2019 at 09:06 (4 days ago)

    Hi,

    We lost the connection and had some troubles with network so we did not reply timely.
    I sent your screenshots to my coder, he still did not know how to check. Because he just saw the screenshots, he did not know the status of your site.
    So please duplicate your site into a test site (in the same hosting) then provide account, we will check for you

    Thank you!

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