• Customer

    Php 7.3 error

    Posted by: brklynweb Nov 26, 2019 at 20:38 (17 days ago)
    We are trying to upgrade to php 7.3 and get this error

    26-Nov-2019 18:28:07 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/XXXX/public_html/XXX/wp-content/plugins/krystal-toolkit/includes/shortcodes/verticalmenu.php on line 67

    line 67 is



    Can you provide a patch?

    thanks


  • Customer

    Posted by: brklynweb, Nov 26, 2019 at 20:38 (17 days ago)

    Ok pasting the line does not work so trying again

    php if( is_object($nav_menu) && count($nav_menu) == 1 )
  • Admin

    Posted by: yame, Nov 27, 2019 at 03:56 (17 days ago)

    Hi mate,

    We have tested on Demo theme and we do not get the same error with you.
    So please provide me your admin account and take the screenshot. My coder will help you to check

    Regards,
    Yame
  • Customer

    Posted by: brklynweb, Dec 5, 2019 at 17:49 (8 days ago)

    I have already stated I cannot give you the login details.

    I have given you the file which contains the line of code. The developer does not need more than that. It is a simple statement correction.

    regards

    Kym
  • Admin

    Posted by: yame, Dec 12, 2019 at 09:47 (2 days ago)

    Hi Kym,

    Today I get the answer. My coder has researched carefully and he still wanted to check directly on your site.
    Sometime the problem is caused by any plugins, the conflict, or by the plugins of theme. But if he cannot check, he also cannot give the correct answer why the problem occurs on your site

    So, if possible, you can duplicate your site into a sub domain then my coder will check there if the problem is still there
    Thanks!

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible