• Customer

    question about the translation sorting of goods in the catalog

    Posted by: Arvproru2018 Oct 31, 2019 at 00:28 (14 days ago)
    Hello. We have almost everything set up, there are two questions left.

    see the attached screenshot of the screen

    1. Can I increase the number of characters in this field? In Russian, the inscriptions are longer and they are ugly cut - we need another 15-20 characters in addition

    2. how to translate the inscriptions in these fields?

    thank you!

  • Admin

    Posted by: yame, Oct 31, 2019 at 02:06 (14 days ago)

    Hi mate,

    I cannot access to your site: https://prnt.sc/pqf2u9
    Pls check again then let me know

    Regards,
    Yame
  • Customer

    Posted by: Arvproru2018, Oct 31, 2019 at 06:44 (14 days ago)

    That's right, the site is now on a test hosting and an SSL certificate is not connected to it. On the error page, click the "hide advanced" button and allow the site to be shown there
  • Admin

    Posted by: yame, Oct 31, 2019 at 09:36 (14 days ago)

    The screenshot I sent you is the one when I also clicked on Advanced / Hide Advanced.
    There is nothing to click anymore:
    https://prnt.sc/pqjpkz
    https://prnt.sc/pqjppu

    Pls check again
  • Customer

    Posted by: Arvproru2018, Oct 31, 2019 at 10:17 (14 days ago)

    please try using another browser. I have possible to bypass this warning in chrom, mozilla, firefox
    https://www.arvpro.ru/wp-admin/


  • Customer

    Posted by: Arvproru2018, Oct 31, 2019 at 19:02 (13 days ago)

    we moved the site to permanent hosting. try it now - everything should be displayed normally
  • Admin

    Posted by: yame, Nov 1, 2019 at 02:01 (13 days ago)

    Yeah for now all browsers can work with your site but you might change the pw.
    Pls provide me again your correct account then I will continue to check for you
  • Customer

    Posted by: Arvproru2018, Nov 1, 2019 at 08:16 (13 days ago)

    We moved everything to the main hosting yesterday, all links in the original application work correctly.
  • Admin

    Posted by: yame, Nov 4, 2019 at 09:01 (10 days ago)

    Yes I know it works but the admin account is not correct any more: https://prnt.sc/ps5nxe
    Have you changed it already?
  • Customer

    Posted by: Arvproru2018, Nov 5, 2019 at 07:24 (9 days ago)

    No, we didn't change the passwords. Now checked the first message and saw that somehow in the password spaces were copied. Again give the username and password
  • Admin

    Posted by: yame, Nov 5, 2019 at 09:20 (9 days ago)

    Ahh I see.
    But for now 2 those positions are displaying correctly as you want, right?
    So do you need any assistance more?
  • Customer

    Posted by: Arvproru2018, Nov 5, 2019 at 13:18 (9 days ago)

    No, not right. Look at the initial ticket:

    1. Can I increase the number of characters in this field? In Russian, the inscriptions are longer and they are ugly cut - we need another 15-20 characters in addition
    - Yes, we shortened the titles, but it's a bad decision. In fact, for users to understand the labels should be longer. But they break off incorrectly, not according to the rules and it even distorts the meaning, for example, making the word sorting the word sortir - "toilet"

    2. how to translate the inscriptions in these fields?
    this issue is not resolved at all
  • Admin

    Posted by: yame, Nov 6, 2019 at 07:52 (8 days ago)

    I sent to my coder already and he will check your site soon.
    I will inform you when I get his feedback. Thanks for your patience!
  • Customer

    Posted by: Arvproru2018, Nov 6, 2019 at 15:48 (7 days ago)

    Thanks! we will wait for an answer
  • Admin

    Posted by: yame, Nov 7, 2019 at 08:52 (7 days ago)

    My coder checked your site and he said that:
    1. You can change / increase number of characters in Loco > Plugins > WooCommerce
    2. Translate inscriptions: Loco > Plugins > WOOF - WooCommerce Products Filter
    We also see the error during checking for you: https://prnt.sc/ptmc4i pls fix it before you want to translate your texts

    Regards,
  • Customer

    Posted by: Arvproru2018, Nov 8, 2019 at 08:11 (6 days ago)

    Hi
    Unfortunately, we could not repeat the appearance of the error you specified - we have such an error is not displayed, the system works without errors.

    1. You can change / increase number of characters in Loco > Plugins > WooCommerce
    we could not find this option in the settings of this plugin. Maybe you're talking about making changes directly to the plugin code? But these changes will be removed when the plugin is updated, which does not suit us.

    2. Translate inscriptions: Loco > Plugins > WOOF - WooCommerce Products Filter
    we cannot translate this plugin. when you add a language for this plugin, a list is created for translation, which does not contain the words "orderby" and therefore the translation of this field does not work. Maybe we are incorrectly configuring the loco translated plugin? could you check it out? thank you!
  • Customer

    Posted by: Arvproru2018, Nov 8, 2019 at 22:03 (5 days ago)

    we will be satisfied with even the option if you disable this accordion with sorting at all so that it does not display at all, if possible
  • Admin

    Posted by: yame, Nov 11, 2019 at 09:21 (3 days ago)

    He found out some things in your site related to .js and he will check again to find another solution for you
    Hope that you can be patent to wait for him. He needs the time to complete it. Thanks for your understanding!
  • Customer

    Posted by: Arvproru2018, Nov 11, 2019 at 09:36 (3 days ago)

    Yes, of course we will wait. Thank you very much!

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