• Customer

    Laberthemes Configure menu not showing on Prestashop

    Posted by: smoothstep Oct 17, 2019 at 11:04 (28 days ago)
    Hi, I have bought and installed Logancee Theme 1.7 but Laberthemes Configure section (you are mentioning in the attached photo) does not appear on Prestashop admin menu. Tried both your quickstart install with all templates and manual install with a single template, everything works but no.Laberthemes Configure menu.

  • Admin

    Posted by: yame, Oct 18, 2019 at 02:56 (27 days ago)

    Hello,

    Excuse me, your backend dashboard has some problems: http://prntscr.com/pkv4e9
    Is it normal? Pls check again then let me know then I will check again for you

    Awaiting your reply soon ...
    Regards,
    Yame
  • Customer

    Posted by: smoothstep, Oct 24, 2019 at 19:14 (20 days ago)

    Hi, the admin section works fine now, please have a look why Laberthemes Configure menu section does not appear.
  • Admin

    Posted by: yame, Oct 25, 2019 at 04:04 (20 days ago)

    https://prnt.sc/pnu89b It still the same. I still cannot check your backend site
    Pls check it again
  • Customer

    Posted by: smoothstep, Oct 25, 2019 at 14:16 (20 days ago)

    The backend is loading correctly in my PC/Chrome and client Mac, not sure why you are seeing this error. Please check again, I have disabled gZip compression.
  • Customer

    Posted by: smoothstep, Oct 25, 2019 at 14:16 (20 days ago)

    Here is the screenshot.
  • Admin

    Posted by: yame, Oct 29, 2019 at 03:20 (16 days ago)

    https://prnt.sc/ppg1x9 My coder said that he included in this box. Pls click there

    if you want to check anything else, pls make your Dashboard to display correctly again then he will continue to check for you
    Regards,
  • Customer

    Posted by: smoothstep, Oct 29, 2019 at 11:13 (16 days ago)

    Yes, this appears to be working now. Dashboard is displaying properly, not sure why you are seeing it wrong. Outdated browser? I have attached the screenshot.
  • Admin

    Posted by: yame, Oct 30, 2019 at 01:44 (15 days ago)

    https://prnt.sc/ppwsjc this is your Dashboard site in my computer. I try with some other computers and I still see the same result
    So what do you want to get support more?

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