• Customer

    Adella Theme Demo import corrupted

    Posted by: Tynodte Sep 11, 2019 at 07:11 (12 days ago)
    Hey there,

    just got the theme, but unfortuantely all demo imports are entirely broken. Duplicates, missing items (slider / menu / pages). Please fix these issues or lend me chance to get these settings to import manually.

    Would prefer demos 1-4

  • Admin

    Posted by: yame, Sep 11, 2019 at 10:23 (12 days ago)

    Hi mate,

    Do you have cPanel or ftp account? Pls provide it to me. I would like to check something then will help you

    Regards,
    Yame
  • Customer

    Posted by: Tynodte, Sep 12, 2019 at 08:54 (11 days ago)

    Hey there,

    no cPanel or ftp account available. Managed to fix it myself manually, but was just trying to give a hint for future customers that you might want to fix it.

    Server runs php 7.3, mariaDB, redis on native nginx and fastCGI just for reference.
  • Admin

    Posted by: yame, Sep 15, 2019 at 14:55 (7 days ago)

    So do you need any assistance for this ticket?
    Pls let me know
    Regards,

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