• Customer

    Extra product options

    Posted by: chaosm Sep 11, 2019 at 06:41 (12 days ago)
    Hi i would like to ask something about your theme.

    I use a plugin from codecanyon named "woofood"
    This is a plugin for delivery system. You can order and has a system for live accept decline order.

    Also this plugin has extra options for products.

    For example i have a salad.
    I can add 1.5 dollars for medium size and 3 for large size.

    My problem is that some times it counts x2 the extra product options price. For example when i order large size instead of 3 i have to pay 6.

    I talked with plugin author and he told me that this is not a problem from plugin because works fine on demo (as i saw also).

    He advised me to talk with theme support to ask if you have any functions about prices or extra options. Because as i saw at your demo you have extra options.

    If this is a problem from ovic toolkit or theme.

    This is a huge problem for me because i dont know how to make it works.

  • Admin

    Posted by: yame, Sep 11, 2019 at 10:21 (12 days ago)

    Hi mate,

    Pls provide me the link of product that you mentioned in ticket. We will not have to re-setup

    Then we will check for you

    Regards,
    Yame
  • Admin

    Posted by: yame, Sep 11, 2019 at 10:32 (11 days ago)

    Provide me the correct ftp also
  • Customer

    Posted by: chaosm, Sep 11, 2019 at 10:34 (11 days ago)

    https://www.santarosa.gr/product-category/salates/

    all these products in this category have extra options.

    Push the green button right and at pop up you will see a gray drop down border.

    I disabled the ajax from ovic settings and seems to work for now.
    Some times it conflicts, some times no.

    Make an order and at another tab let this url open

    https://www.santarosa.gr/wp-admin/admin.php?page=woofood-orders

    here comes the orders. and here you can test if the prices is ok.

    Thanks
  • Admin

    Posted by: yame, Sep 12, 2019 at 01:14 (11 days ago)

    Thanks. What about ftp account?
  • Customer

    Posted by: chaosm, Sep 12, 2019 at 07:23 (11 days ago)

    Here i provide you ftp

  • Customer

    Posted by: chaosm, Sep 12, 2019 at 08:15 (11 days ago)

    Please let it for now. I ll try to find a solution with product variations.
    If this work all ok then.

    I will inform you soon.
    Thnaks
  • Customer

    Posted by: chaosm, Sep 12, 2019 at 12:40 (10 days ago)

    Ok close it. I fixed it with the way i told you. Thanks
  • Admin

    Posted by: yame, Sep 15, 2019 at 14:48 (7 days ago)

    OKay mate

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