• Admin

    Posted by: yame, Aug 23, 2019 at 01:12 (2 months ago)

    Hi,

    I've replied on your another ticket.

    Pls provide me your admin + ftp account, I will check then will help you to re-install the theme from the scratch

    Awaiting your reply ..
    Regards,
    Yame
  • Customer

    Posted by: calzadolivorno, Aug 23, 2019 at 18:38 (2 months ago)

    i send to information. Thanks
  • Admin

    Posted by: yame, Aug 26, 2019 at 01:20 (2 months ago)

    Thank you!

    But it is missing of server / host or username of FTP account.
    We need the complete account with Server, username and pw.

    And, are you ready so that we can reset your whole site?

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