• Customer


    Posted by: pgraca Aug 22, 2019 at 08:54 (7 months ago)
    I buy your WUMMO theme and i support for extra 6 months and i can’t have support on your page https://support.kutethemes.net/support-system when i put my purchase code i get this message Illegal string offset ‘item_id’

    Please i need help urgently!

    I need to know please, how to edit the header left and right.
    I need to know how i can add a language, i would like to have portuguese and english language i already instal wpml plugin but its making a conflict with the programming of the website making the website inpossible to work because it turns so slow.....

    For now i need help in this, please

    Help me

  • Customer

    Posted by: yame, Aug 22, 2019 at 09:46 (7 months ago)

    Hi mate,

    Could you please provide us your admin + ftp account? I would like to check in your site then give you the correct answer
    And pls take the screenshot for your issue then I will check faster

    Awaiting your reply ...
  • Customer

    Posted by: pgraca, Aug 22, 2019 at 09:55 (7 months ago)

    Hi Yame, thank you very much for your fast reply.
    You have the information you need in the secret information.

    Waiting for your help.
  • Customer

    Posted by: pgraca, Aug 22, 2019 at 09:56 (7 months ago)

    I uninstall the wpml plugin already
  • Manager

    Posted by: yame, Aug 23, 2019 at 01:09 (7 months ago)


    You uninstalled wpml plugin so do you need to get assistance for this point anymore?
    Edit header left and right: Could you please take the screenshots for the exact locations you want to edit and let me know how do you want to edit?
    Then I will check for you

  • Customer

    Posted by: pgraca, Aug 23, 2019 at 13:52 (7 months ago)

    Hi Yame.

    Here goes the screenshot of what i need to edit, but i dont know where... the red part
    I need help also for adding english language. I have portuguese and English.
    Multisite? What is the better way to do it?

    Thank you for your help.
  • Manager

    Posted by: yame, Aug 26, 2019 at 09:58 (7 months ago)

    Hi mate,

    I see your attachment.
    Okay. And could you please let me know exactly what you want to edit?
    - For example, if you want to change into another header style, you can negative to Theme Options > Header > then select another style: http://prntscr.com/oxl7ok

    For multi language, I think WPML plugin will solve this for you. If you still want to use multi language, you can re-install this plugin, and if it makes your site runs slowly, pls let me know and provide the ftp account, my coder will check for you

  • Customer

    Posted by: pgraca, Aug 26, 2019 at 10:07 (7 months ago)

    Hi i need to change search to portuguese (pesquisar) and wishlist to portuguese (lista de desejos) admin to portugues (A minha conta) cart to portuguese (carrinho de compras) and scroll menu of Admin.

    WPML is making the site run very slowly and the cart products disapear from cart.

    I will install wpml plugin again.

    FTP account is what?
    It's not enough the admin password tha i already sent?
  • Customer

    Posted by: pgraca, Aug 26, 2019 at 11:03 (7 months ago)

    WPML Multilingual CMS it's making a conflict on the website and internal error server... please i need help fast
  • Customer

    Posted by: pgraca, Aug 26, 2019 at 11:17 (7 months ago)

    Solve problem of wpml but the website is running slow
  • Customer

    Posted by: yame, Aug 27, 2019 at 03:17 (7 months ago)


    I got the feedback:
    If you want to use multi language, WPML plugin is the best choice. Even you use another way, the principle of multi language will also be to multiply the amount of content to run in parallel with the number of languages. Of course, it will be slower than using a language 1 content.
    The reason is because you still do not enable the cache. So please build and setup for your site then enable the cache, your site will run faster



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