• Customer

    Problem with Polylang Plugin in Biolife theme

    Posted by: marketolog85 Aug 21, 2019 at 08:48 (2 months ago)
    Hello! I install Polylang Plugin in Biolife theme and have some errors:
    - Language switch button was automatically set on Top Left Menu and I can not remove it or move in another place
    - An error code [currency_switcher format="%code%" switcher_style="wcml-dropdown"] occuried in the same place (Top Left Menu)
    I use the Hyyan WooCommerce Polylang Integration Plugin also.

    Please help to solve the problems

  • Customer

    Posted by: marketolog85, Aug 21, 2019 at 15:47 (2 months ago)

    Sorry, Language switch button is neither in Top Right Menu nor in Top Left Menu.
    Visually it is in the middle of the Top Menu, but technically - not.
    Printscreen are attached
  • Admin

    Posted by: yame, Aug 22, 2019 at 03:34 (2 months ago)

    Hi mate,

    Please provide me your admin + ftp account of your site. My coder needs to check this plugin first then will give you the answer later

    Awaiting your reply ..
    Regards,
    Yame
  • Customer

    Posted by: marketolog85, Aug 29, 2019 at 08:57 (2 months ago)

    Hi, we try to delete and install theme one more tyme, but problem appear again

    So, info that you asked - attached
  • Admin

    Posted by: yame, Aug 29, 2019 at 09:31 (2 months ago)

    Hi,

    DONE. I my coder fixed for you: https://prnt.sc/oz1t6o

    Pls check your site again then let me know the result

    Regards,
    Yame
  • Customer

    Posted by: marketolog85, Aug 30, 2019 at 07:27 (2 months ago)

    Hello, thanks for the help.
    I can't find where is the settings for Polylang Language switch button now
  • Admin

    Posted by: yame, Aug 30, 2019 at 09:21 (2 months ago)

    Is this the field you are mentioning to: http://prntscr.com/ozj8td ??
    Or you can config for language here: http://prntscr.com/ozj95g
  • Customer

    Posted by: marketolog85, Aug 30, 2019 at 09:56 (2 months ago)

    I mean where is the button to put Language switch button on the front end of the site?
    It was in menu section but after your coder worked it disappeared
  • Admin

    Posted by: yame, Sep 2, 2019 at 05:04 (2 months ago)

    Ahh. You mean that you want to setup for this button and decide it will display or not, right?
    Because in your original message, I though that it was automatically set on the header and you wanted to remove it
  • Customer

    Posted by: marketolog85, Sep 2, 2019 at 06:34 (2 months ago)

    Yes, it was automatically move on the header and ALSO i had an option to set another language button in the menu section. Now i can not. Please bring this option back to the menu section. I need to have choice - to set it on the header or not. Thank you
  • Admin

    Posted by: yame, Sep 3, 2019 at 09:23 (2 months ago)

    Okay so my coder will help you to add back the button of language section.
    However it is impossible to config. Because with the default design, we do not have this style. And we just support for WPML plugin for multi language. With the others, we do not support and have no idea.

    For now, pls check your site again.
    Regards,
    Yame

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible