• Customer

    Documentation file

    Posted by: mahmudysf Aug 15, 2019 at 03:57 (2 months ago)
    Where can I see the Kuteshop theme documentation file so that I can read the installation sequence?

  • Admin

    Posted by: yame, Aug 15, 2019 at 08:56 (2 months ago)

    Hi mate,

    You can refer this documentation: https://help.kutethemes.net/docs/kuteshop-3-0/
    We are planing to update this. Hope that you will have some attributes so that we can have the complete document.
    If you are getting trouble with installing the theme, you can provide me your admin ftp account, I will check and help you

    Regards,
    Yame
  • Customer

    Posted by: mahmudysf, Aug 22, 2019 at 04:06 (2 months ago)

    I have followed the steps but I can't get results like the example. What sequence should I do?
  • Admin

    Posted by: yame, Aug 22, 2019 at 09:03 (2 months ago)

    Currently we cannot reach into your admin account: http://prntscr.com/ovzi5d
    Pls make it works. Then provide me your ftp account also, then I will check for you.
  • Customer

    Posted by: mahmudysf, Aug 23, 2019 at 06:25 (2 months ago)

    Sorry, I've done the right thing. that's right .com is not .co
  • Admin

    Posted by: yame, Aug 23, 2019 at 07:58 (2 months ago)

    Thanks. I check your site and guess that your importing demo data process was not completed. I would like to re-install your site from the scratch.
    So please provide me your cPanel account. Then I will do it for you

    If you have the own data (such as products, images, posts, ...) pls backup all then let me know. I would like to reset your site then install the theme

    Thanks!
  • Customer

    Posted by: mahmudysf, Aug 27, 2019 at 04:53 (2 months ago)

    Thank you for your answer
    I have not placed important data in that domain.
    But I really want to know the steps to do the installation.
    Ok I included my panel account.
  • Admin

    Posted by: yame, Aug 27, 2019 at 08:00 (2 months ago)

    Thank you.

    Excuse me, your cPanel is not correct: http://prntscr.com/oy0nbh Pls check it again then I will reset your site and install the theme for you
  • Customer

    Posted by: mahmudysf, Aug 28, 2019 at 05:49 (2 months ago)

    Ok Please try this one
  • Admin

    Posted by: yame, Aug 28, 2019 at 08:23 (2 months ago)

    Hi,
    DONE. I installed for you home 01 as in demo.
    Pls check your site again then let me know

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

    Yame
  • Customer

    Posted by: mahmudysf, Aug 29, 2019 at 04:50 (2 months ago)

    Thank you The web has been going well.
    Can you tell me the steps or sequence in doing the installation.
    Oh..iya ... where should I give a star? I did not get a place for it ...
    Thank you
  • Admin

    Posted by: yame, Aug 29, 2019 at 08:39 (2 months ago)

    Your hosting / server is quite difficult to import the demo theme. So the process was error sometime. I had to install and import via cPanel account.
    I duplicated the theme demo, then installed for you.

    For rating, you can login to your account on Themeforest, redirect to this link: https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 then leave your 5 stars and your best comments :)

    Thank you!
  • Customer

    Posted by: mahmudysf, Sep 6, 2019 at 03:45 (2 months ago)

    Then I will replace the logo..How is it done? I didn't find the editor for the header ...
  • Admin

    Posted by: yame, Sep 6, 2019 at 07:50 (2 months ago)

    http://prntscr.com/p2jbvm Sorry I cannot access to your admin account. Pls make it work then I will check for you
  • Customer

    Posted by: mahmudysf, Sep 9, 2019 at 03:27 (2 months ago)

    I want you to tell me how ... so that I can do it myself.
  • Customer

    Posted by: mahmudysf, Sep 9, 2019 at 03:35 (2 months ago)

    I want you to tell me how ... so that I can do it myself.
    correct: chocconart.com/wp-admin not chocconart.co/wp-admin
  • Admin

    Posted by: yame, Sep 9, 2019 at 08:14 (2 months ago)

    Okay,
    Pls negative to Theme Options > General > Main Settings > then upload a new image for logo. And pls turn off the Meta Box Options (if you enable this mode, then some settings in Theme Options will not be applied for your site, pls disable this mode then you site will get your logo): http://prntscr.com/p3nrg1

    Regards,
    Yame

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