• Customer

    Theme update

    Posted by: Oranzni Aug 14, 2019 at 09:30 (a month ago)
    After updating theme to the latest version, I can not change the logo and footer is gone on my home page. Even if I change the logo, the default logo still apears.

    Thank you for your help.

  • Admin

    Posted by: yame, Aug 15, 2019 at 02:00 (a month ago)

    Hi mate,

    Could you please provide me your logo? I would like to try in your site first.

    And, pls provide me you ft account also. I will send to my coder if needed so that he will check for you

  • Customer

    Posted by: Oranzni, Aug 19, 2019 at 09:58 (a month ago)

    I can not upload logo svg file which I use on page. There is png logo in the attachment. One more question. How can I upload new demo content from last version of theme? I can not find new content in Import demo plugin.

    Thank you for your help,
  • Admin

    Posted by: yame, Aug 20, 2019 at 01:10 (a month ago)


    My coder checked and found out that you updated the theme to version 2.0 but you did not activate the necessary plugins.
    Now it works. Pls check your site and let me know

  • Customer

    Posted by: Oranzni, Aug 21, 2019 at 10:27 (a month ago)

    Thank you for your help. Logo is now ok, but I still get some weird text on page instead of page parts I had before update. See prtscr in the attachment.
  • Admin

    Posted by: yame, Aug 22, 2019 at 09:32 (a month ago)

    My coder said that because you updated from version 1.x to 2.x without resetting.
    So if you have the backup, please backup again on your site then we will help you to setup again. If you do not have the backup, you have to setup by yourself.
  • Customer

    Posted by: Oranzni, Sep 23, 2019 at 09:46 (39 minutes ago)

    Hello, I did the set up from the begining and it is ok now. Only issue I can not resolve is editing footer and mega menu. When I want to edit footer, I only get text in editor. Prt scr in the attachmant.

    Thank you for your help.
  • Customer

    Posted by: Oranzni, Sep 23, 2019 at 09:59 (25 minutes ago)

    New admin login


We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible