• Customer

    Revolution Slider wrong position and bug with Ovic Register Newsletter Module

    Posted by: spice_prods Jul 24, 2019 at 18:04 (2 months ago)
    Hello,
    I have activated Revolution Slider on the home page of my site but it is not displayed in the right position. It appears under the most popular products instead of at the top of the page (yet it is set on the "DisplayHome" hook).

    I don't see it in the hooks list so I try to move it with Prestashop's "LiveEdit". Unfortunately it is not possible to save the configuration and message
    {"hasError" : false, "errors" :""}
    appears on a blank page....

    I also noticed that since I activated Revolution Slider, it interferes with the "Ovic Register Newsletter Module" and I can no longer close the popup of the module.

    Please provide me with a solution for these two problems:
    - how to position my slider at the top of the page
    - and how to make sure that the slider does not block the newsletter popup.

    Thank you.

  • Admin

    Posted by: yame, Jul 25, 2019 at 01:21 (2 months ago)

    Hi mate,

    I see the issues. I also sent your accounts to my coder and he will help you to check soon

    I will inform you when I get his feedback

    Thanks for your patience!
    Regards,
    Yame
  • Admin

    Posted by: yame, Jul 25, 2019 at 02:42 (2 months ago)

    My coder has checked:

    Due to the revolution slider, it may be not suitable with this version of PS. So it makes the error with js.

    My coder removed temporarily the revo in your site and everything works. You can try with another version then check again

    Regards,
    Yame
  • Customer

    Posted by: spice_prods, Jul 26, 2019 at 08:13 (2 months ago)

    I could have removed the slider myself, what I want is for it to work properly.

    I can't install another version since it's YOU who are supposed to provide it to me in your theme.

    There was already an import bug in version 4, you sent me version 5 and now you tell me that this one doesn't work either?

    Is it really you who develop your themes?

    Thank you for providing me with a version of Revolution Slider that works correctly with Prestashop 1.6, otherwise REFUND ME!!!
  • Admin

    Posted by: yame, Jul 29, 2019 at 02:14 (2 months ago)

    I also reported your case to the Admin. I will let you know if they give me any feedback

    Thanks for your patience!

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