• Customer

    Not Proper Theme Given (lots of Eror)

    Posted by: shushant25 Jul 13, 2019 at 11:36 (3 months ago)
    I have Purchase laber_boutique theme there is lot of error

    1 ) i am Selecting demo 18 theme just down there is one 3 box i have attach the file name as Preview and highlighted in red Mark
    2) Compare Page is Not working
    3) SSL Certificate not working Error(Connection to your site is fully not secure)i contacted the hosting provider they said contact you its working proper in default theme of prestashop
    4 )Wish list not working
    5)Blog Section Missing
    6 Payment logo missing in homepage
    7 In mobile browser slider and all is not visible

    Please Upload the correct theme as given in demo lot of feature is missing its was very disappointment after seeing this :(

  • Admin

    Posted by: yame, Jul 15, 2019 at 02:10 (3 months ago)

    Hi mate,

    I sent your issues to my coder already and he will help you to check.

    Please be patient. I will inform you when he gives me the feedback

    Thank you!
    Yame
  • Admin

    Posted by: yame, Jul 15, 2019 at 07:39 (3 months ago)

    Hi mate,

    1. DONE: http://prntscr.com/of20pq
    2. Compare mode is still working: http://prntscr.com/of20wf
    3. He said that all of his clients work properly with SSL. So has the server been fully configured yet?
    4. It cannot load the ajax, you have to give my coder the full permission in FTP so that my coder can check again for you
    5. DONE: http://prntscr.com/of4eia
    6. DONE: http://prntscr.com/of4epe
    7. I still see the sliders are there: http://prntscr.com/of4ezq

    Pls check again your site then let me know the result
    Regards,
    Yame
  • Customer

    Posted by: shushant25, Jul 15, 2019 at 07:56 (3 months ago)

    1 ) DONE: http://prntscr.com/of20pq :- Answer its done but how to change the image and from where and if we click on buy now its not opening how to add href
    2) Compare mode is still working: http://prntscr.com/of20wf :- its showing that page but if we select view compare no page is opening..
    3 ) He said that all of his clients work properly with SSL. So has the server been fully configured yet? -- Yes i am providing cpanel access please check .. As spoken to hosting they said to redirect all pages to https please configure and give this is imp or it is waste buying a theme
    4 ) It cannot load the ajax, you have to give my coder the full permission in FTP so that my coder can check again for you Giving cpanel access
    5) DONE: http://prntscr.com/of4eia :- its done but how to changes process.
    6) DONE: http://prntscr.com/of4epe :- its done but how to changes process.
    7. I still see the sliders are there: http://prntscr.com/of4ezq - Done


    New Eror :
    1 News letter is not giving the sucess message as show in demo even if the email id correct
    2 Please inform the step from where to change the image on above latest blog section
  • Customer

    Posted by: shushant25, Jul 16, 2019 at 09:14 (3 months ago)

    No update Still its 24 hours
  • Admin

    Posted by: yame, Jul 16, 2019 at 10:18 (3 months ago)

    Ahh, here I will give you the structures:

    1. Edit banner and add link: You can go here: http://prntscr.com/ofn0g0 and http://prntscr.com/ofn0mx

    2. Compare page: DONE http://prntscr.com/ofp1jo

    3. Wishlist: It has the error of ajax: http://prntscr.com/ofp9z0, he is still checking to find the reason why

    4. You can go here to config Blog section: http://prntscr.com/ofn9zw

    8. http://prntscr.com/ofp65x I still get the same notification with demo. Can you pls check it again?

    9. where to change the image on above latest blog section: http://prntscr.com/ofp3qj and http://prntscr.com/ofp5ns

    Regards,
  • Customer

    Posted by: shushant25, Jul 16, 2019 at 10:34 (3 months ago)

    Thanks For the Reply .. Support is Perfect.

    2 issue are still pending

    1 SSL Issue
    2 Wishlist Issue
    3 Newsletter i was talking about popup one its is not giving success message
  • Admin

    Posted by: yame, Jul 17, 2019 at 08:36 (3 months ago)

    Please refer this link: http://laberpresta.com/v17/amaarzo/

    My coder backup then installed content and data on his site. And your 3 errors work properly.

    So, the problem was caused fro m your hosting. Pls check again to find out the way to handle it

    Thank you!
    Yame
  • Customer

    Posted by: shushant25, Jul 17, 2019 at 08:45 (3 months ago)

    What exactly the issue with hosting??
    Can you tell me i would ask them to solve

    1 .) SSL WORK PROPER WITH DEFAULT THEME It is having problem when i installed this theme..
    2 wishlist is your functionality what hosting is causing issue??
    Please solve the two issue or else i would exclate this..

    Your theme is having some issue
    Let me knw what to talk to the hosting
  • Customer

    Posted by: shushant25, Jul 17, 2019 at 09:06 (3 months ago)

    I am attaching the eror of ssl as suggested by hosting Please find the attach screen shot ssl Eror
    he said to add in ht acces or redirect to https
  • Admin

    Posted by: yame, Jul 18, 2019 at 09:35 (3 months ago)

    Wishlist: As you can see, on our server, it works normally. It means that, on your server, it cannot load some ajax. So you can ask your hosting / server manager to check again. It is not the error of the theme.

    SSL: My coder checked again many times, he also saw that it is working on your site. So what do you mean?
    There are no images for these: http://prntscr.com/ogpd7m
    With these notifications: http://prntscr.com/ogpdir, you just need to change again the images from demo theme, pls do not load from demo, then it will no longer warn.
    http://prntscr.com/ogpeqj Change the custom HTML, it is loading on demo server. The link is http:// , not https:// so it warns

    Hope that you can understand for this
  • Customer

    Posted by: shushant25, Jul 21, 2019 at 07:34 (2 months ago)

    Dear Yame,

    Please check the eror for wishlist as they confirmed there is noting issue with the server tell your developer to check the log file

    [21-Jul-2019 12:57:20 Asia/Kolkata] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/amaarcmb/public_html/var/cache/prod/smarty/compile/17/f7/fc/17f7fc7997aaed0a06dee3fcb00f59cd22097255_2.file.blockwishlist_button.tpl.php on line 24


    this is the eror by your code
  • Admin

    Posted by: yame, Jul 22, 2019 at 08:57 (2 months ago)

    This is not the error from the theme. It is caused from the cache, it generates this file itself.
    Pls try turn off debug of your server and admin then check it again

    Thanks!

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