• Customer

    Translate woocommerce

    Posted by: Vlaadh Jul 11, 2019 at 07:04 (3 months ago)
    Good morning, i've a probleme for translate in french some few words of woocommerce in my website.
    I checked the files fr.po (in theme and in woocommerce...), but look good to me, all the things who are in english in my website are translate in the files.

    I download locotranslate, but it's the same, they tell me that already translate, so i don't know what to do...

    Thank you for helping me

  • Admin

    Posted by: yame, Jul 11, 2019 at 08:54 (3 months ago)

    Hi mate,

    http://prntscr.com/odibl5 I cannot reach into your admin account. Pls provide me the correct one then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: Vlaadh, Jul 11, 2019 at 09:12 (3 months ago)

    oh sorry, failed the adress
  • Admin

    Posted by: yame, Jul 11, 2019 at 09:59 (3 months ago)

    Yeah it works. Could you help me to take the screenshots and mark on the locations that you want to translate? Then I will check faster
    THanks!
  • Customer

    Posted by: Vlaadh, Jul 11, 2019 at 10:12 (3 months ago)

    Yes, you have all the checkout page and in home page the bloc newsletter ("your mail" and "signup").

    look screens in attachment files
    Thank you
  • Admin

    Posted by: yame, Jul 12, 2019 at 00:40 (3 months ago)

    I see. I sent to my coder already and he will check for you. I will inform you when he gives me any feedback
  • Admin

    Posted by: yame, Jul 12, 2019 at 01:55 (3 months ago)

    Hi mate,

    It's been done. Pls check again your site then let me know the result

    Regards,
    Yame
  • Customer

    Posted by: Vlaadh, Jul 12, 2019 at 07:11 (3 months ago)

    Hi,
    realy sorry but that look the same for me, i clean the cache but no change on my side.

    Are you sure the checkout page is translate ?

    Thank you for the help,
    Jérémie
  • Admin

    Posted by: yame, Jul 12, 2019 at 10:37 (3 months ago)

    I don't know why but you sent me the attachment of Newsletter in home page :D

    My coder checks your site and he finds out some files is changed lines.

    It might come from you uploaded the source of theme to server via FTP. You should re-setup or re-upload to replace the source of Main theme. When uploading via FTP, you should set for transfer type = binary.

    Pls do this then check again your site

  • Admin

    Posted by: yame, Aug 7, 2019 at 09:51 (2 months ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Sincerely,
    Yame

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