• Customer

    Mega builder missing....

    Posted by: jsaldi2000 Jul 8, 2019 at 00:01 (3 months ago)

    I am not able to add mega menu items to a new menu. Furthermore, the mega builder section does not appear in my wordpress, as it is shown on this video


    I attach a screenshot of my menu

    Can you please help to show the mega builder and be able to add mega menu items to new menus?


  • Customer

    Posted by: jsaldi2000, Jul 8, 2019 at 00:03 (3 months ago)

    I add the screenshot
  • Admin

    Posted by: yame, Jul 8, 2019 at 02:06 (3 months ago)

    Hi mate,

    Please provide me your admin + ftp account. I would like to check in your site then I will give you the correct answer

    Awaiting your reply ..
  • Customer

    Posted by: jsaldi2000, Jul 8, 2019 at 08:16 (3 months ago)

    I attach the info
  • Admin

    Posted by: yame, Jul 9, 2019 at 02:00 (3 months ago)


    Even the ftp account, it is still lacking of host / server account
    So pls provide me your complete admin + ftp account, then I will check for you

  • Customer

    Posted by: jsaldi2000, Jul 11, 2019 at 18:10 (3 months ago)

    Hi again

    Sorry but i did not get any notification of your reply.

    I created a new account for you as admin, please let me know if it works ok and can help to solve the issue.

  • Admin

    Posted by: yame, Jul 12, 2019 at 01:28 (3 months ago)

    Hi Jorge,

    Excuse me, I cannot reach into your admin account: http://prntscr.com/odvoi6

    And, let me know more details for your mega menu. When I reach into your back end site, I will make a mega menu on your site and let you know
  • Customer

    Posted by: jsaldi2000, Jul 12, 2019 at 06:18 (3 months ago)


    But i gave you the ftp admin account

    Please find attached the wordpress admin one

    thanks in advance and please let me know also how to create the menus in the future by myself ;-)

  • Admin

    Posted by: yame, Jul 15, 2019 at 01:12 (3 months ago)

    Hi Jorge,

    http://prntscr.com/of0ybl: Here is my result after I tried to add mega menu on your Primary menu. It still works. Or are you confused in any steps in the video?
  • Customer

    Posted by: jsaldi2000, Jul 15, 2019 at 13:34 (3 months ago)

    I cannot build it in the vertical menu, can you advice of the steps I should follow?

    See attached picture, i would like to create a similar to this one it was created by default with the theme,
  • Admin

    Posted by: yame, Jul 16, 2019 at 09:09 (3 months ago)

    I made another video and hope that with this guideline, you can add the mega menu for your vertical menu easily.


    Pls see and do it then let me know your result

    Good luck! :)
  • Customer

    Posted by: jsaldi2000, Jul 23, 2019 at 10:26 (2 months ago)

    Nice, I check! thanks a lot
  • Admin

    Posted by: yame, Jul 24, 2019 at 03:05 (2 months ago)

    You're welcome

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/techstore-multipurpose-woocommerce-theme/reviews/19811812. It's really very worth with me.

    Thank youuuu!


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