• Customer

    malware

    Posted by: Masrie Jul 4, 2019 at 08:37 (3 months ago)
    Hello
    I have a big problem! we have managed to solve it with web hosting and delete all malicious codes / files.
    But the problem seems to be recurring!

    According to the web hosting, there are some plugins that cause these problems! I HAVE BEEN HELPING TO! Check out what you sell.


    "We have temporarily suspended icover.se because malware has been uploaded to web space. No data has been deleted and your subscription is still active. The suspension only affects the website.

    Please log in to Control Panel on One.com to see detailed instructions on what is needed to enable suspension."

    I hope you take this matter a bit urgently and that I will not have to wait 24 hours for each answer.
    I have only provided my wp admin code to you here.
    PLZ help me

  • Admin

    Posted by: yame, Jul 5, 2019 at 01:31 (3 months ago)

    Hi mate,

    Excuse me, we still do not understand clearly your issue.
    Could you please take the screenshots or describe more specifics?
    You said that "Please log in to Control Panel on One.com to see detailed instructions" but you seems to forget provide the account to log in, right?

    If you are in urgent, please contact to me via email: tf.kutethemes@gmail.com. I will support directly for you
    Regards,
    Yame
  • Customer

    Posted by: Masrie, Jul 5, 2019 at 09:52 (3 months ago)

    hi, have sent email.
  • Admin

    Posted by: yame, Jul 8, 2019 at 00:44 (3 months ago)

    Thank you! I will check right now
  • Customer

    Posted by: Masrie, Jul 8, 2019 at 05:59 (3 months ago)

    hi, i got no answer? :/
  • Admin

    Posted by: yame, Jul 10, 2019 at 09:44 (3 months ago)

    I replied you yesterday. Thanks!

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