• Customer

    Biolife theme demo not installing

    Posted by: Thechilikid Jun 12, 2019 at 07:43 (3 months ago)
    Hello, the theme data is not importing to allow working to be done, the import data is not working at all, please check secret information to for all information

    Thanks....

    PS: I will prefer this demo install: https://biolife.kutethemes.net/home-04/

  • Admin

    Posted by: yame, Jun 12, 2019 at 08:59 (3 months ago)

    Hi mate,

    I've checked your site and I guess that your importing demo data was not completed.

    So for now, I will reset your whole site then help you to import demo data with home page 04.

    Ahh. Could you please provide me the username + pw of your cPanel account: http://prntscr.com/o0t52q ? I would like to install the theme via cPanel, it will be faster

    Regards,
    Yame
  • Customer

    Posted by: Thechilikid, Jun 12, 2019 at 09:55 (3 months ago)

    I added a response via secret info
  • Admin

    Posted by: yame, Jun 13, 2019 at 01:50 (3 months ago)

    Hi,

    It's been done. Pls check your site then let me know your result.

    I keep the user + pw for your site

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/22239723?s_rank=1. It's really very worth with me.

    Regards,
    Yame
  • Customer

    Posted by: Thechilikid, Jun 13, 2019 at 04:05 (3 months ago)

    See secret info
  • Admin

    Posted by: yame, Jun 18, 2019 at 01:38 (3 months ago)

    Hi,

    I am not sure for the reason, but I uploaded and installed the theme for you via FTP account. Then I would like to guaranteed that the process would not be interrupted. The license is setup for the demo theme, and when it has any updates, we will update for the demo, then you can update for your site to get the latest features

    Thanks!

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible