• Customer

    Plugin smarket_banner not working

    Posted by: kimerikal Jun 11, 2019 at 16:12 (13 days ago)
    Hi there,

    I've just installed your theme and shorcode smarket_banner is not working.

    I have attached an image to clarify.

    You can see de dev environment here:
    https://ecoplagas.sockdata.com/


  • Admin

    Posted by: yame, Jun 12, 2019 at 00:44 (12 days ago)

    Hi mate,

    Could you please provide me your admin account? I would like to access to your site then will check for you the reason why.

    Awaiting for your reply ....
    Regards,
    Yame
  • Customer

    Posted by: kimerikal, Jun 12, 2019 at 07:12 (12 days ago)

    Hi,
    User is in secret.

  • Admin

    Posted by: yame, Jun 13, 2019 at 01:22 (11 days ago)

    You built with shortcode Text Block, not Banner.

    And in demo, we built shortcode Single Image for this section, not Banner. And if you want, I will help you to build like in demo
  • Customer

    Posted by: kimerikal, Jun 20, 2019 at 07:42 (4 days ago)

    I didn't built it, it was imported in demo, anyway, is out of the picture.
  • Admin

    Posted by: yame, Jun 21, 2019 at 01:50 (3 days ago)

    It's quite weird when you said that it was imported in demo.

    So for now, do you want us to re-build again these images for you anymore?

    Pls let me know the intention then I will give you the solution.
    Thanks!

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