• Customer


    Posted by: notelseit May 26, 2019 at 14:00 (3 months ago)
    how can i add the italian translations to the template? if you go internationally -> translations -> theme -> Italian this type of error exits Unexpected input at line1:

  • Admin

    Posted by: yame, May 27, 2019 at 01:29 (3 months ago)

    Hi mate,

    Thanks for contacting to support service.

    May I know you you upgraded PS version to 1.7.5? Because from version 1.7.5, there are some errors with Location, and it affects to the translation problem. It is quite hard to find out where the errors come from. It's related to the language package. So when you upgrade PS version, we can check anything.

    My coder researches and sees that PS is going to update into the new version. And it also mentions to problem about translation.
    You can wait then update to the new version of PS and check again if it can fix.

    Hope that it will improve the problem in the next update version
  • Customer

    Posted by: notelseit, May 27, 2019 at 10:18 (3 months ago)

    I have always used the version and I don't think to update it for the moment, so either I modify in the files or I wait for the resolution, but since I have to multilingual I do? do you have a temporary solution waiting?
  • Admin

    Posted by: yame, May 28, 2019 at 09:18 (3 months ago)

    My coder already installed and tested the problem with version 1.7.5 on his site and it worked normally.

    Your problem perhaps is because of when you installed Prestashop. Your downloaded language package got some errors, maybe. So, please help us to install Prestashop on a subdomain on your hosting. We will check on that subdomain for you.
  • Customer

    Posted by: notelseit, May 30, 2019 at 14:22 (3 months ago)

  • Customer

    Posted by: notelseit, May 31, 2019 at 06:03 (3 months ago)

    i forgot to enter the login data
  • Admin

    Posted by: yame, May 31, 2019 at 08:17 (3 months ago)

    Excuse me, is this your main domain or subdomain: https://fashionbeautyshop.it/admin594eo6uzx ?? http://prntscr.com/nvs7mx ?
  • Customer

    Posted by: notelseit, Jun 2, 2019 at 14:45 (3 months ago)

    is subdomain for test https://staging.fashionbeautyshop.it/admin900

    for live is https://fashionbeautyshop.it/

  • Admin

    Posted by: yame, Jun 4, 2019 at 08:06 (3 months ago)

    Thank you!

    I will send to my coder and he will check for you soon. I will inform you when he gives me any feedback

    Thanks for your patience!
  • Admin

    Posted by: yame, Jun 4, 2019 at 09:42 (3 months ago)

    My coder fixed the problem in your test site. Pls check again. And if you see it works correctly, please provide the correct ftp account of your live site then he will fix for your site


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