• Customer

    Ocolus Instagram not working

    Posted by: jophisholdings May 22, 2019 at 23:56 (a month ago)
    I'm using the Ocolus Theme and I have the Ocolus Instagram gallery setup on the home page.
    I have the ID set to the instagram name and got the token.
    But nothing shows except 2 warnings:
    Warning! No user ID specified.
    Warning! cURL error 28: Operation timed out after 5000 milliseconds with 20802 out of 21228 bytes received


    You can see it here, near the bottom of the page => https://fixthepresidency.com/?redirect=no

  • Admin

    Posted by: yame, May 23, 2019 at 02:05 (a month ago)

    Hi mate,

    Excuse me, I cannot reach into your admin account: http://prntscr.com/ns5az9

    Could you please check it again? And pls help me to take the screenshot for your issue, then I will check faster

    Regards,
    Yame
  • Customer

    Posted by: jophisholdings, May 23, 2019 at 12:20 (a month ago)

    I attached a screenshot
  • Admin

    Posted by: yame, May 24, 2019 at 03:09 (a month ago)

    Hi,

    I don't know why even why I reached into your admin account then went to your site, it is still Coming Soon and I cannot check anything: http://prntscr.com/nsmlgf

    Pls guide me then I will check for you
    Thanks!

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible