• Customer

    MegaMenu problem

    Posted by: biokatka May 15, 2019 at 20:34 (5 days ago)
    Dear sir/madam

    I have a problem with the mega menu content. When I go over the menu items with the mouse, the items disapear before I can click on it.
    It was working at the begining but now it doesn't work anymore.
    Can somebody help me please. It happens the same with vertical and primary menu...

    Thank you

  • Admin

    Posted by: yame, May 16, 2019 at 03:36 (4 days ago)

    Hi,

    So pls provide me your admin account. I would like to check in your site.
    And when you put all accounts via All Secret information box, just you and me can see it and I will reach into so that I can check for you

    Awaiting your reply ...
    Regards,
    Yame
  • Customer

    Posted by: biokatka, May 16, 2019 at 04:20 (4 days ago)

    Here is my username and password.
  • Admin

    Posted by: yame, May 16, 2019 at 08:56 (4 days ago)

    My coder updated some css code for you.

    So for now, pls check your site again. You can clear cache of your site and browser to get the best result

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

    Regards,
    Yame
  • Customer

    Posted by: biokatka, May 16, 2019 at 18:52 (4 days ago)

    Thank you for your quick and efficient support. I'll give you five stars :)

    I have two more things to clarify:

    1. I would like to get rid of one column in mega menu (see attachment 1). Is this only possible by editing code in mega menu (see attachment 2)?
    2. The log picture looks huge in Internet explorer 11? Why is this so? Can I correct this in the way it will kook like in chrome?

    Thank you

    Matej


  • Customer

    Posted by: biokatka, May 16, 2019 at 20:06 (4 days ago)

    Hello again.

    Looks like also our first problem is not completely solved. If I go with the mouse over the Product item in primary menu, the content shows, but if I go with the mouse more to the left trying to click one menu link, the content dissapears again.

    Similar is with the vertical menu. If I go lower of the certain point, it dissapears..... :(

    Please help me....
  • Admin

    Posted by: yame, May 17, 2019 at 08:49 (3 days ago)

    1. Because you still do not config for WPBakery. I did it for you and now you can edit your menu: http://prntscr.com/nppj6w

    2. Okay my coder will check this point for you

    3. Hover in menu: Okay my coder is checking for your site

    I will inform you when he gas any feedback

    Thanks!
  • Admin

    Posted by: yame, May 17, 2019 at 10:14 (3 days ago)

    Hi mate.

    2 and 3 DONE. Pls check your site again then let me know your result

    Regards,
  • Customer

    Posted by: biokatka, May 20, 2019 at 08:21 (13 hours ago)

    It seems Ok now.

    Thank you
  • Admin

    Posted by: yame, May 20, 2019 at 09:06 (12 hours ago)

    You're welcome

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me. Hope that we will see your best rating soon

    Thank you!
  • Customer

    Posted by: biokatka, May 20, 2019 at 16:47 (4 hours ago)

    I gave you a 5 stars for support :)

    One more thing. Where can I find the exact logo size. I change the logo image. I expected the logo imae png size must be 431x129 since this is the size od the logo when I downloaded it.
    But after I uloaded my own logo, it is resized to 141x47. Why is this so?
    How can I make a logo larger?
    Thank you
    Matej

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