• Customer

    website working slow

    Posted by: asherbd Apr 15, 2019 at 04:45 (5 days ago)
    woocommerce website running slowly
    with another theme its works well...
    the domain is


  • Admin

    Posted by: yame, Apr 16, 2019 at 07:20 (3 days ago)

    Hi mate,

    Could you please provide me your admin account? I would like to check your site first.

    And please note that: We only support for one domain for a client. So please make sure that you still use the old domain that I had used to support before

  • Customer

    Posted by: asherbd, Apr 17, 2019 at 04:14 (3 days ago)

    Its the dame website.
    The last time it was on temprary domain.
    Attaching the details
  • Admin

    Posted by: yame, Apr 17, 2019 at 10:21 (2 days ago)

    I sent to my coder already and he will check for you. And please provide me again your FTP account. My coder will use it if needed
    I will inform you when he gives me any feedback. Thanks for your patience!
  • Customer

    Posted by: asherbd, Apr 17, 2019 at 11:34 (2 days ago)

  • Admin

    Posted by: yame, Apr 18, 2019 at 09:56 (a day ago)

    This will be result from my coder for the problem is: your site runs slowly
    - Because the image has not been optimized, for example: logo, credit card image in footer, ... size is too big for the display size: http://prntscr.com/ndlyzi // http://prntscr.com/ndlzdm
    - The plugin Cache you are using is not very good, or you set it up not very well. Try using a few other Cache Plugins to see. For example Autoptimize plugin
    Pls check again with these suggestion then let me know the result


We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible