• Customer

    Theme translation not working..

    Posted by: JOHAN1908 Apr 11, 2019 at 20:32 (2 months ago)

    I am trying to translate the Turan theme to the dutch lanuage, but some words like; Cart, Checkout, Bag etc won't translate. I tried it with the plugin Loco Translate but it doesn't work. I also tried to manual edit the turan.pot file found in the theme folder 'Language', but that also has no results. Could you tell me what i am doing wrong?

    I will give a login account to see if you guys could find the issue.

    Thanks in advance.

  • Admin

    Posted by: yame, Apr 12, 2019 at 04:31 (2 months ago)

    Hi mate,

    I cannot reach into your admin account. Pls check it then provide again the correct one then I will help you to check

  • Customer

    Posted by: JOHAN1908, Apr 12, 2019 at 09:09 (2 months ago)

    Please retry, it will work now ;)
  • Admin

    Posted by: yame, Apr 13, 2019 at 01:43 (2 months ago)

    My coder is checking your site.
    And if possible, please take the screenshots for all the places that you need to translate, he will check all for you
    Ahh. please provide your ftp account also. My coder will use if needed

  • Admin

    Posted by: yame, Apr 13, 2019 at 10:09 (2 months ago)

    As my coder checked, the translation file was updated from version 1.2.3. So please update your theme to the latest version (1.2.4) then try to translate again the texts in your site, then let me know the result
  • Customer

    Posted by: JOHAN1908, Apr 13, 2019 at 15:12 (2 months ago)

    Hello Yame,

    Still no results, i tried to edit Turan/languages/turan.pot and Turan/languages/nl_NL.mo files, but no results.
    Is there a way to translate it true the theme core files or something?
  • Admin

    Posted by: yame, Apr 15, 2019 at 02:20 (2 months ago)

    Hmm Okay. I will ask the coder to check again. Please make sure that you updated completely all the updated files
  • Customer

    Posted by: JOHAN1908, Apr 15, 2019 at 17:37 (2 months ago)

    Everything is up to date, any info yet from your coder? :)
  • Admin

    Posted by: yame, Apr 16, 2019 at 07:08 (2 months ago)

    I asked the coder also and he will check for your site soon. I will inform you when I get any his feedback.
    And pls provide me your ftp account also. My coder will use if needed

    Thanks for your patience!
  • Admin

    Posted by: yame, Apr 16, 2019 at 09:19 (2 months ago)

    Pls check again your site. My coder fixed for you/
  • Customer

    Posted by: JOHAN1908, Apr 16, 2019 at 16:55 (2 months ago)

    Thanks very much! If i update the theme to a newer version, will it still be translated to Dutch, or will it go back to default? And can i change the language now with the Loco translation plugin?

  • Admin

    Posted by: yame, Apr 18, 2019 at 00:07 (2 months ago)

    With each time to update, you just click in sync (if the translation is error) to synchronize translation process: http://prntscr.com/nd4tuk

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670. It's really very worth with me.

    Thank you!


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