• Customer

    can't add purchase code..

    Posted by: RobertNyberg Mar 26, 2019 at 19:20 (9 months ago)
    I need help to solve a problem so I can solve another problem.. this really annoys me. I can't add my purchase code to enter your support area to search for answers for my questions. Now i have to wait for your answer anyways, and i got a website thats almost ready to launch, i really dont want to wait.

    I get this message when i try to add the code, "Illegal string offset 'item_id'".

    My main problem is like many other people, i dont know how to edit the footer. I just get to a long coding and can't do it visual. What do I do wrong?

  • Customer

    Posted by: yame, Mar 27, 2019 at 04:10 (9 months ago)

    Hi mate,

    You purchased Turan theme so you can read all ticket of only Turan theme.
    And when you submitted ticket here, I also can read then will help you

    About your issue, I guess that your plugin is not updated yet, or you still do not config for this.
    Pls provide me your admin account (put it in the Secret information area) then I will check for you

  • Customer

    Posted by: yame, May 21, 2019 at 03:36 (7 months ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Thanks and regards.


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