• Customer

    Unable to import demo home-03

    Posted by: jamilsezan Mar 25, 2019 at 10:41 (a month ago)
    I already installed all the required plugin but when I try to import demo 03 the theme or ovic plugin can not import demo content why?

  • Admin

    Posted by: yame, Mar 26, 2019 at 03:01 (a month ago)

    Hi mate,

    I guess that your importing demo content process was not completed. It depends on some reasons like hosting, networking, configs in php.ini files, ....

    Please provide me your admin + FTP account then I will help you to install the theme with demo 03

    Awaiting your reply soon...
    Yame
  • Customer

    Posted by: jamilsezan, Mar 26, 2019 at 14:01 (a month ago)

    please see the attached file
  • Admin

    Posted by: yame, Mar 27, 2019 at 01:55 (a month ago)

    Excuse me but the FTP is not complete. It seems that being missed of server.
    Pls check again then provide me the complete one
    Thanks!
  • Customer

    Posted by: jamilsezan, Mar 27, 2019 at 14:24 (a month ago)

    please use

    ftp@ladyxress.com

    and use the same password
  • Admin

    Posted by: yame, Mar 28, 2019 at 04:32 (a month ago)

    I tried many times with some different ways to access to your FTP but it's fail.
    Pls guide me clearly:
    Server:
    User:
    pw
    in secret information
    Thank you!

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible