• Customer

    Unable to import demo home-03

    Posted by: jamilsezan Mar 25, 2019 at 10:41 (3 months ago)
    I already installed all the required plugin but when I try to import demo 03 the theme or ovic plugin can not import demo content why?

  • Admin

    Posted by: yame, Mar 26, 2019 at 03:01 (3 months ago)

    Hi mate,

    I guess that your importing demo content process was not completed. It depends on some reasons like hosting, networking, configs in php.ini files, ....

    Please provide me your admin + FTP account then I will help you to install the theme with demo 03

    Awaiting your reply soon...
    Yame
  • Customer

    Posted by: jamilsezan, Mar 26, 2019 at 14:01 (3 months ago)

    please see the attached file
  • Admin

    Posted by: yame, Mar 27, 2019 at 01:55 (3 months ago)

    Excuse me but the FTP is not complete. It seems that being missed of server.
    Pls check again then provide me the complete one
    Thanks!
  • Customer

    Posted by: jamilsezan, Mar 27, 2019 at 14:24 (3 months ago)

    please use

    ftp@ladyxress.com

    and use the same password
  • Admin

    Posted by: yame, Mar 28, 2019 at 04:32 (3 months ago)

    I tried many times with some different ways to access to your FTP but it's fail.
    Pls guide me clearly:
    Server:
    User:
    pw
    in secret information
    Thank you!
  • Admin

    Posted by: yame, May 21, 2019 at 03:37 (2 months ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Thanks and regards.
    Yame

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