• Customer

    Variations not working

    Posted by: kamranmustufa Mar 21, 2019 at 13:44 (3 months ago)
    I am trying to add attributes of 2 colors, Black and Red by making products data to "Variable Product", when I save the attributes it appears in variations where I put stock quantities and price. After saving and updating the product, all the data goes, so when I come back , there are no attributes or variations found. I tried many times, my attributed and variations deletes after updating the product.

  • Admin

    Posted by: yame, Mar 25, 2019 at 02:15 (2 months ago)

    Hi mate,

    Here we have a suggestion for you.

    Currently we already released the new upgrade version for this theme, from 1.x to 2.x
    With this version, we also developed and fixed some common problems. So, you can upgrade into the new version for your site. If that, please back up all your data, content, source code, ... then provide me your Cpanel also (It will better than FTP account). So my coder will help you to upgrade the theme.

    If you still want to use the version 1.x, just let me know then my coder will check the problem for you

    Please think about it then let me know your intention
    Regards,
    Yame
  • Admin

    Posted by: yame, May 21, 2019 at 03:35 (a month ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Thanks and regards.
    Yame
  • Customer

    Posted by: kamranmustufa, May 21, 2019 at 08:20 (a month ago)

    Hi there

    Sorry I actually started coding it myself with help of a developer but if there is something , I will contact you again :)

    Thanks for the help

    Regards

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