• Customer

    Demo import

    Posted by: kiang Mar 20, 2019 at 00:48 (8 months ago)
    Hi,

    Just purchased your theme, unfortunately not the best experience , follow the steps to import your demos - ( Oculus Panel -sample data - install ) . but then when visit the site it says 404 error , and seems nothing is imported.

    Also tried to check your public questions to find some clue to solve the problem , and after insert the purchase code , it says illegal string offset (see attachment)

  • Admin

    Posted by: yame, Mar 21, 2019 at 07:58 (8 months ago)

    Hi,

    I guess that your importing demo data process was not completed.

    Please provide me your FTP account then I will help you to import demo. And, please let me know which home page you want, then I will import that demo for you

    Regards,
    Yame
  • Customer

    Posted by: kiang, Mar 21, 2019 at 09:20 (8 months ago)

    Hi,
    ok, there is mistake when tried to install plugins:
    "too few arguments in /var/www/vhosts/..../httpdocs/wp-admin/includes/class-bulk-upgrader-skin.php on line 153.

    maybe that is why couldnt import demos .

    How can i solve this ?
    thanks
  • Admin

    Posted by: yame, Mar 22, 2019 at 08:31 (8 months ago)

    Hi mate,

    Currently I see that you are using another theme. Please help me to switch into my theme then take the screenshot for the error you see.
    I will send to my coder then he will check for you

    Regards,
  • Admin

    Posted by: yame, May 21, 2019 at 03:35 (6 months ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Thanks and regards.
    Yame

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