• Customer

    Products per row doesn't work

    Posted by: jairo Mar 6, 2019 at 13:05 (2 months ago)
    Hi,

    I've configured 4 products per row at the Shop:
    Appearance > Customize > WooCommerce > Product Catalog > Products per row > 4

    There are 2 errors:

    1.- Grid shows always 3 items per row.
    It doesn't matter how many products I configure, there are always 3 products or categories per row

    2.- For some reason I get one category alone on the first line. It occurs because of this:










    As you can see, the first element has a "last" class instead a first class.

    You can check the site here:
    https://ww2.maissinal.com/?mct_token=D8FB228BA184
    Then open the Catalog:
    https://ww2.maissinal.com/catalogo/

    Thanks



  • Customer

    Posted by: jairo, Mar 6, 2019 at 13:12 (2 months ago)

    HTML code was removed.
    It should appear a list with UL + LI with these clases

    UL sub-categories columns-3
    LI product-category product last
    LI product-category product first
    LI product-category product
    LI product-category product last
    LI product-category product first
    LI product-category product
    LI product-category product last
    LI product-category product first
    LI product-category product
    LI product-category product last
    LI product-category product first
    LI product-category product
    LI product-category product last
    LI product-category product first
    LI product-category product

    And as you see, the first LI has wrongly a "last" class
  • Customer

    Posted by: jairo, Mar 8, 2019 at 00:05 (2 months ago)

    [UPDATE]

    I've found that "Theme Options > WooCommerce > Advanced Settings" overrides "Appearance > Customize > WooCommerce > Product Catalog > Products per row" settings.

    Anyway, if I set 4 columns, on Catalogue page I do not see 4 items on the first line.
    Something is wrong with "first" and "last" classes because they are not assigned correctly.

    You can check the site here:
    https://ww2.maissinal.com/?mct_token=D8FB228BA184
    Then open the Catalog:
    https://ww2.maissinal.com/catalogo/
  • Admin

    Posted by: yame, Mar 12, 2019 at 01:31 (2 months ago)

    Hi mate,
    I am sorry for delay.
    Could you provide me your admin + FTP account, please? I would like to check in your site first.

    And, please take the screenshot for your issue, then I will check faster

    Looking forward to getting back your reply ...
    Regards,
    Yame
  • Customer

    Posted by: jairo, Mar 12, 2019 at 22:51 (2 months ago)

    Hello,

    This is the catalogue where you can see the bug with the product categories grid https://ww2.maissinal.com/catalogo/
    Please, check the screenshot attached. It's taken from this page.

    NOTICE: In order to navigate the website, you must open this link first: https://ww2.maissinal.com/?mct_token=D8FB228BA184

    Please, give me an email in order to create a WordPress Admin user.

    Is this plugin good for you to access website files?
    It allows to browse files and edit them. https://wordpress.org/plugins/aceide/

    Regards

  • Admin

    Posted by: yame, Mar 19, 2019 at 01:23 (2 months ago)

    Hi mate,

    I am so sorry for delay reply just because we had some problems with hosting. Now it's fine.

    Please provide me your admin + FTP account then we will check for your site immediately

    Looking forward to getting back your reply ...
    Regards,
    Yame
  • Customer

    Posted by: jairo, Mar 20, 2019 at 17:25 (2 months ago)

    Hi,

    I've just created a FTP account for you.
    Please tell me if you make some changes in any file.

    Also, you can find WP Admin user.
    If you need to make some changes, tell me, in order I can know what was wrong.

    Thanks
  • Admin

    Posted by: yame, Mar 22, 2019 at 09:21 (2 months ago)

    Thank you for providing account
    I sent your issue to the coder also.
    I will inform you when I get any his feedback
    Thanks for your patience!
  • Admin

    Posted by: yame, Mar 26, 2019 at 03:45 (a month ago)

    I got feedback from coder:

    - He added more 2 filter in line #66 in file: /ocolus/framework/woocommerce/template-hook.php
    - Modified file /ocolus/woocommerce/product-control/default-before-control.php
    - he did in Child theme for you already

    So please check again your site then let me know your result

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