• Customer

    Instagram Section is not working please check what's the issue

    Posted by: ravijhag Mar 4, 2019 at 03:48 (2 months ago)
    I've added instagram section & filled required details but not working. Please check & resolve it.
    & also help me to login with social sites like facebook, its also not working.

    Thanks & Regards
    ravi

  • Admin

    Posted by: yame, Mar 4, 2019 at 07:09 (2 months ago)

    Hi mate,

    Please provide me your admin account, then take the screenshot for your issue then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: ravijhag, Mar 4, 2019 at 17:57 (2 months ago)

    Pfa detail
  • Admin

    Posted by: yame, Mar 6, 2019 at 02:49 (2 months ago)

    I check your site. Because you added the wrong ID of Instagram shortcode. I add again for you and now it shows on your home page: http://prntscr.com/mtuaqs

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
  • Customer

    Posted by: ravijhag, Mar 10, 2019 at 17:34 (2 months ago)

    Thank you so much, but please have a look on website is it looking good. Please do something, its not looking good so please...
  • Customer

    Posted by: ravijhag, Mar 10, 2019 at 18:40 (2 months ago)

    PFA how it look like
  • Customer

    Posted by: ravijhag, Mar 12, 2019 at 02:40 (2 months ago)

    please check it
  • Customer

    Posted by: ravijhag, Mar 12, 2019 at 02:54 (2 months ago)

    Thanks its done.

    But why its not catching likes & comment number.
  • Customer

    Posted by: ravijhag, Mar 12, 2019 at 14:28 (2 months ago)

    why its not catching likes & comment number.
  • Admin

    Posted by: yame, Mar 14, 2019 at 04:00 (2 months ago)

    Excuse me, I do not understand this.

    Last time, I added the correct id for Instagram already and it displayed well in your site. So what do you want more?
  • Customer

    Posted by: ravijhag, Mar 14, 2019 at 08:08 (2 months ago)

    linke on my instagram post has 10 likes & 2comments, but on my website its shows 0likes & 0 comments.

  • Admin

    Posted by: yame, Mar 15, 2019 at 09:45 (2 months ago)

    Hmm. Let Instagram displays on your site then I will ask the coder for you
  • Admin

    Posted by: yame, Mar 16, 2019 at 07:48 (2 months ago)

    Please check again the issue, my coder fixed for you
    http://prntscr.com/mym2qm

    Regards,
    Yame
  • Admin

    Posted by: yame, Apr 11, 2019 at 09:59 (a month ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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