• Customer

    CATEGORIES IN HOMEPAGE

    Posted by: youi2005 Mar 1, 2019 at 18:32 (a month ago)
    Hi, I have activated the categories on the homepage but no product appears

  • Admin

    Posted by: yame, Mar 4, 2019 at 09:13 (a month ago)

    Hi mate,

    Please help me to take the screenshot for this issue. Then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: youi2005, Mar 4, 2019 at 09:24 (a month ago)

    OK
  • Admin

    Posted by: yame, Mar 5, 2019 at 09:26 (a month ago)

    Okay I sent to my coder already. He will check for your site soon
  • Customer

    Posted by: youi2005, Mar 8, 2019 at 13:12 (a month ago)

    Good morning, I need to know when I have this issue solved, since I have to publish the website this week, and if it does not work, I will have to evaluate the change of template.

    Thanks1
  • Admin

    Posted by: yame, Mar 12, 2019 at 16:23 (a month ago)

    The coders are still trying to check to find out the reason why it does not work in your site

    We tested in some other sites, tried to reinstall the theme and we do not meet the same problem. June give them the time to check more then they will give you the correct answer
    Thanks foe your understanding!
  • Admin

    Posted by: yame, Mar 19, 2019 at 02:17 (a month ago)

    Hi,

    Currently the coder cannot reach into your FTP account anymore. You might change it.

    So please provide me the correct one then I will ask him to check for you immediately

    Thank you!

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible