• Customer

    Import Demos in Worldmart theme

    Posted by: abdulbs1 Feb 16, 2019 at 04:53 (3 months ago)
    Please help me to import demo content in Worldmart theme.

    and please tell us the proper procedures to import so we can do it by myselft.

    below i am giving detail of my hosting cpane. ftp and wordpress admin area.


  • Admin

    Posted by: yame, Feb 16, 2019 at 10:05 (3 months ago)

    Hi mate,

    Let me check then I will help you to install the theme with demo 01

    I will inform you when it's finished

    Thanks for your patience!
  • Admin

    Posted by: yame, Feb 17, 2019 at 04:10 (3 months ago)

    Hi mate,

    Pls check your site again. We imported successfully demo home 1 for your site. And we just can support to import demo data for you just only this time. For the next time, you should contact to the Installation service.

    Now let check your site then let me know your result
    Best regards,
  • Customer

    Posted by: abdulbs1, Feb 17, 2019 at 05:47 (3 months ago)

    very good sir..

    you import only Home 1. Please this last time i need your help please also import Home 2 and Home 3. next time i will not ask you please.

    Last Quesiton?
    Please at least tell me the way how you import demo. because when i was importing from Worldmart toolkit dashboard everything will be imported like widget menu, some more extra pages and everything.
    you import only single page Home 1. How.

    please tell me the way and also import Home 2 and Home 3 like this thanks.

    you have alreday my ftp, Bluehost login and wordpress login.

    please do it one last time like this

    thanks a lot
  • Admin

    Posted by: yame, Feb 18, 2019 at 03:27 (3 months ago)

    As I said above, we just could help you to install theme and import only one demo home page. Because your site had got data already, so it was impossible to import demo data and we had to build manually for you. If in the future, you want to switch into demo 2 or 3, you have to use our Installation server.

    So for now, I will show you the way that we imported the theme for your site:
    Step 1: You should create a new page
    Step 2: Use the default template of Visual Composer to create the templates you want http://prntscr.com/mmh1pf
    Step 3: You have to import the data for each shortcode of that page (because your site cannot import data demo for each shortcode so the template will lack of some info) => that is the importing process manually
    Pls note that you should only edit product info for shortcode Products. You should not edit the configuration of carousel or maggin, padding of template.

    That's all the things you should know to setup for your site

  • Customer

    Posted by: abdulbs1, Feb 22, 2019 at 12:41 (3 months ago)

    Dear sir,

    One more time i need help i attached the screen shot of worldmart Home 3 template i am creating. this time to follow your suggestion i din't demo import.
    so check the attachment picture with this support ticket. and give me answer and tell me the proper way how to do this.

    ok question?
    see the picture in header No 1 and No 2 color is not same Behind the vertical menu "All Departments" is black color i want same as header color light green.
    How to do this. and where i change the text of this vertical menu text "All Department"

    and in No 3 the header menu how to adjust the spacing. you can see "HOT WEEKLY" and "TOP RATED ITEM" no 4 and 5 are in up and down not in one line. how to adjust spacing.


    if you see in Worldmart theme demo in Home 3 that is not like this what i am creating into my website.

    already you have my secret information. do it and tell me the proper way of doing this. because there is no documentation of Worldmart theme like other themes like Kuteshop theme.

    No 6 why these two picture horizental why not like vertical look like worldmart home 3


    Many times i make this vertical but will equal to left side banner No 7

    i am giving secret information again. and i think you understand my quiestion and my english.

  • Admin

    Posted by: yame, Feb 25, 2019 at 04:31 (3 months ago)

    1. Change color: You can change in Theme Options: http://prntscr.com/mpniq4
    2. Change text All Departments: You can install plugin Loco Translation then change the text in Theme
    3. Spacing of HOT WEEKLY" and "TOP RATED ITEM: Because we styled for displaying 4menu items there. You add 5 items so it must be moved down
    4. if you see in Worldmart theme demo in Home 3 that is not like this what i am creating into my website: Because your site already has your own products. So when you create any demos. You cannot use the Importing function anymore, then you have to config again manually.
    5. The same with no.4
    6. Because when you want to use home 3, you have to config manually (You cannot use Import demo data function so all content to be same with demo, you have to do manually). I added for you a page with Home 03 test, I add the content of Home 03, and you can see that you must upload images and products for this
    7. Vertical: Sorry I do not understand this point

  • Customer

    Posted by: abdulbs1, Feb 25, 2019 at 08:19 (3 months ago)

    to see the attachment

    what about No 1 and 2 you see the color is not same behind (All Department). it is black how to make it same as Header color. you already told me to change the test using a plugin but how this color will be same.

    and about vertical you don't understand.
    to see the attachment picture. look No.6. there are 2 picture in one row. i tried many times make it up and down. these picture are comming up and down but will match the size of left side No 7 with revolution slider bannger.
    same like original in Worldmart Demo Home 3.

    i think now you can understand. you already have my secret informaitoon,
  • Customer

    Posted by: abdulbs1, Feb 25, 2019 at 14:43 (2 months ago)

    to see my website..

    please tell me my vertical menu is not fully open. you can seed first catagory Men clothing. this text is showing up and down.

    i am using plugin for menu creation. you can see in my plugin dash board this Wp Mega Menu Pro.

    i am not using menu builder which comes with theme toolkit.

  • Admin

    Posted by: yame, Feb 26, 2019 at 06:51 (2 months ago)

    Currently when I check your site, it is Home 1. And I cannot check the vertical or banner or menu for you
  • Customer

    Posted by: abdulbs1, Feb 27, 2019 at 05:50 (2 months ago)

    thanks i have resolve every problem. about menu and theme.
    thanks you.

    now the only last question is about theme into my wordpress dashboard i have notification related to outdated copy of woocommerce files what is this. because some time my website don't show anything and i have to restore my website,

    please check the screenshot.
  • Admin

    Posted by: yame, Feb 27, 2019 at 07:25 (2 months ago)

    I asked the coder for this. He said that you should update your site to the latest version. Because in the latest version, there will no have this notification
  • Customer

    Posted by: abdulbs1, Feb 28, 2019 at 07:10 (2 months ago)

    Dear sir what do you mean by latest version.

    My Wordpress and theme and all plugins are latest version.
    you are talking about Php version. right now i have 7.0
    if i change php version from 7 to 7.2

    please clear how update my site to latest version.

    and at least also tell me when Update will come about

    Worldmart Theme

  • Admin

    Posted by: yame, Mar 1, 2019 at 09:13 (2 months ago)

    I mean the latest version of theme. Currently I cannot access to your admin account anymore. But if you are using the lower version, please update your theme basing on the guideline I sent you before then check again.
  • Customer

    Posted by: abdulbs1, Mar 3, 2019 at 06:07 (2 months ago)

    Dear sir, today i have 3 question.
    1. there is any way to resize the side bar in Shop page?
    i resize with CSS Hero Plugin.

    2. Check the screenshot. that in picture no 1 why not my front page showing the Woldmart tabs banners.

    below is my secret information
  • Customer

    Posted by: abdulbs1, Mar 3, 2019 at 16:22 (2 months ago)

    problem related to above issue. i think this is because of jepack plugin.
    3. now you can see the notification into my dashboard
    outdated template files of woocommerce.

    4. and also check why my products are not showing.
    5. when updated will come of Woldmart theme, becuase in my themeforest updates i have Flatesome and Kutshop them update.
    when will be update come of Worldmart them

    please help in all issues.
  • Admin

    Posted by: yame, Mar 4, 2019 at 02:19 (2 months ago)

    Hi mate,

    3. You may be using the lower version of theme so you see that notification. We are applying the latest version for theme demo and we do not see this. Pls update your site then check again

    5. Currently on Themeforest, the theme is being there with the latest version with 1.2.3: http://prntscr.com/mstblp Just only go to Themeforest then download this latest package version to update for your site

    The remaining things, I sent to my coder already and he will check for you soon
    Thanks for your patience!

  • Customer

    Posted by: abdulbs1, Mar 5, 2019 at 06:01 (2 months ago)

    thanks i have updated theme.

    but what about banners and products are not showing what problem is this.

    i also have a kuteshop theme but in kuteshop there is not problem.

    but why problem in worldmart theme about banner and product please check i am stuck here.

    reply quickly please.
  • Customer

    Posted by: abdulbs1, Mar 5, 2019 at 16:11 (2 months ago)

    What is Lazy Load in Worldmart > theme option> woocommerce> lazy load.

    what is this. i think we should turn off lazy load. please solve my problem i am stuck here and waste of time.

    please make a support using chat.
  • Admin

    Posted by: yame, Mar 8, 2019 at 09:44 (2 months ago)

    My coder cannot reach into your admin account anymore: https://prnt.sc/muzpfs
    Pls check it again

    1. Resize the sidebar: He saw that you styles in all classes of Bootstrap, and it will lead to the problem is that your layout will be broken
    2. Problem with Banner and product: Pls provide again your admin account then he will continue to check for you
  • Customer

    Posted by: abdulbs1, Mar 9, 2019 at 11:38 (2 months ago)

    i turned off the Lazy load in theme option. when turn it on the picture are not showing only circle loading.

    my admin is same. check again.
  • Admin

    Posted by: yame, Mar 12, 2019 at 04:13 (2 months ago)

    Thanks!. I sent to the coder already. He will check soon

    Thanks for your patience!


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