• Customer

    Not importing demo data

    Posted by: Martinmarto Feb 11, 2019 at 16:10 (12 days ago)
    Demo data is not importing. I am very frustrated.

  • Admin

    Posted by: yame, Feb 11, 2019 at 16:17 (12 days ago)

    Hi mate,

    It seems that your importing demo data was not completed. You still do not have any your own data, so can I reset your site then will help you to install the theme from the scratch? If so, let me know which homepage demo do you want to import

    Regards,
    Yame
  • Customer

    Posted by: Martinmarto, Feb 11, 2019 at 16:45 (12 days ago)

    Hi Yame. Thanks for your quick reply. Kindly go ahead and reset the site. I prefer the default homepage. Regards Martin
  • Customer

    Posted by: Martinmarto, Feb 12, 2019 at 06:20 (11 days ago)

    Still waiting for a solution.
  • Admin

    Posted by: yame, Feb 12, 2019 at 10:09 (11 days ago)

    The process is going to finish. Pls be patient. I will inform you immediately when it's done
  • Admin

    Posted by: yame, Feb 12, 2019 at 15:50 (11 days ago)

    Hi mate,

    In the importing process, it says that Out of disk space. So please help me to check again these elements in php.ini file
    - Execution time: must be 360 MB
    - Memory: Must be 512 MB
    - Post max size = Upload max file size: Must be 64 MB
    Pls help me to contact to your hosting manager then set these info then let me know. I will continue to import
    Thanks!
  • Customer

    Posted by: Martinmarto, Feb 12, 2019 at 19:45 (11 days ago)

    Hi
    My hosting manager has changed the details as you requested.
  • Admin

    Posted by: yame, Feb 13, 2019 at 01:24 (10 days ago)

    Hi,

    It's done. Pls check your site again. However, during uploading the latest version package for your site, I get this warning: https://prnt.sc/mkbpui So, pls try to rase this element up again to avoid uploading unsuccessfully in the next time

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

    Thank you!
    Yame
  • Customer

    Posted by: Martinmarto, Feb 13, 2019 at 11:00 (10 days ago)

    Yame
    Thank you so much for the support. I've given you 5 star already.

    Regards
    Martin
  • Admin

    Posted by: yame, Feb 14, 2019 at 14:53 (9 days ago)

    Thank you so much for your best encouragement.
    So I will close this ticket. For any issues, pls submit ticket then I will check for you

    Best regards,
    Yame

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