HomeSupport systemPrestashopLekathis product is no longer in stock
  • Customer

    this product is no longer in stock

    Posted by: webparedao Feb 5, 2019 at 17:44 (4 months ago)
    Hi!

    I noticed that the phrase "this product is no longer in stock with those attributes but is available with others" appears when there is no product in a different attribute.
    There is also no message in stock when it is available.

    I send an example image.

    Thanks for your support.
    no-stock-5c59cb79de14f.jpg
  • Admin

    Posted by: yame, Feb 8, 2019 at 10:26 (4 months ago)

    Hi mate,

    I cannot access to your back end account: http://prntscr.com/miay2d

    Pls check your site again then let me know if it can access to

    Thank you!
    Yame
  • Customer

    Posted by: webparedao, Feb 8, 2019 at 17:57 (4 months ago)

    Try again please!
  • Admin

    Posted by: yame, Feb 12, 2019 at 01:00 (4 months ago)

    Hmm I tried many times and nothing change.
  • Customer

    Posted by: webparedao, Feb 12, 2019 at 13:35 (4 months ago)

    Hi!

    Send me again your ip, please.

    Thanks for your support.
  • Customer

    Posted by: webparedao, Feb 12, 2019 at 16:41 (4 months ago)

    Try again please!
    Thanks for your support.
  • Admin

    Posted by: yame, Feb 15, 2019 at 08:44 (4 months ago)

    I tried many times. Is there any troubles with your account?
  • Customer

    Posted by: webparedao, Feb 15, 2019 at 16:56 (4 months ago)

    Hi!

    There are no problems with the admin account!
    see attached image please
    Thanks for your support.
    painel-administraçao-5c66ef4f59b2d.jpg
  • Admin

    Posted by: yame, Feb 18, 2019 at 01:44 (4 months ago)

    But it keeps loading then always gives this notification: http://prntscr.com/mmglh0
    Pls ask for your hosting manager for this. It took a lot of times just only try reaching into your admin account then your issues still do not solve yet
  • Customer

    Posted by: webparedao, Feb 20, 2019 at 19:54 (4 months ago)

    Hi!
    Confirm your country please ;)

    Thanks for your support.
  • Admin

    Posted by: yame, Feb 22, 2019 at 08:50 (4 months ago)

    I told you we are in Vietnam in your another ticket.

    Pls solve your trouble with your account then let me know
  • Customer

    Posted by: webparedao, Feb 22, 2019 at 15:28 (4 months ago)

    Hi!
    We have already unblocked!
    Try again please ;)

    Thanks for your support.
  • Admin

    Posted by: yame, Feb 26, 2019 at 02:25 (3 months ago)

    Thanks! Finally it works.

    I check this product from your site: http://www.solariosparedao.com/pt/protectores/12-cueca-descartavel.html#/27-sexo-mulher
    When I select Mulher, it says: WARNING: LAST ITEMS IN STOCK! (And it still has only unique this product in stock)
    When I select Homem, it is not able to add to cart (because with this attribute, there is no product in stock) and does not show: this product is no longer in stock with those attributes but is available with others => So you want to add this sentence for this?

  • Customer

    Posted by: webparedao, Feb 26, 2019 at 15:32 (3 months ago)

    Hi!
    Yes this phrase please ! ;)
    "This product is no longer in stock with those attributes but is available with others."

    Thanks for your support. ;)
  • Admin

    Posted by: yame, Mar 2, 2019 at 07:48 (3 months ago)

    Hmm I sent to my coder also. He will check soon
  • Customer

    Posted by: webparedao, Mar 4, 2019 at 15:17 (3 months ago)

    Thanks for your support.
  • Admin

    Posted by: yame, Mar 8, 2019 at 03:00 (3 months ago)

    http://prntscr.com/muw72q
    The FTP account is not correct. Have you changed it?
  • Customer

    Posted by: webparedao, Mar 28, 2019 at 10:28 (2 months ago)

    Hi!
    Try again please!

    Thanks for your support.
  • Admin

    Posted by: yame, Mar 30, 2019 at 07:48 (2 months ago)

    IT's not correct: http://prntscr.com/n4zdoq
  • Customer

    Posted by: webparedao, Apr 1, 2019 at 17:30 (2 months ago)

    Hi connect this login!

    Confirm your country please ;)

    Thanks for your support.
  • Admin

    Posted by: yame, Apr 2, 2019 at 03:30 (2 months ago)

    Still there: http://prntscr.com/n66ynz

    We are in Vietnam

    Thank you!
  • Customer

    Posted by: webparedao, Apr 9, 2019 at 18:54 (2 months ago)

    Hi!
    Try again please!

    Thanks for your support.
  • Customer

    Posted by: webparedao, Apr 9, 2019 at 19:02 (2 months ago)

    See Attachment image please!
    ftp-5cacec534dc10.jpg
  • Admin

    Posted by: yame, Apr 11, 2019 at 01:16 (2 months ago)

    This is what I see, my coder sees, and the developers of theme see: http://prntscr.com/nabkdn

    We cannot access to your back end + FTP account. So we cannot check anything for you

    Hope that you will find another way to let me can reach into your accounts

    Thanks!
  • Customer

    Posted by: webparedao, Apr 11, 2019 at 10:31 (2 months ago)

    See Attachment image please!
    ftp-error-5caf177555848.jpg
  • Admin

    Posted by: yame, Apr 12, 2019 at 09:12 (2 months ago)

    Don't know why: http://prntscr.com/naxj1i
  • Customer

    Posted by: webparedao, Apr 22, 2019 at 14:30 (2 months ago)

    Hi!
    connect this login on: www.surftp.com

    Thanks for your support.
  • Admin

    Posted by: yame, Apr 23, 2019 at 10:06 (2 months ago)

    Okay thanks. I sent to my coder already. Pls wait for him.

    Thank you!
  • Admin

    Posted by: yame, Apr 23, 2019 at 10:23 (2 months ago)

    Pls check again :(
    http://prntscr.com/nfp4og It means that we cannot edit anything in your ftp files, right?

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