• Customer

    WPBakery doesn´t work

    Posted by: RaquelRodrigues Jan 6, 2019 at 00:35 (7 months ago)
    The plugin is not working. It is already installed. Can´t edit any page with it.
    Waiting your kind reply.



  • Admin

    Posted by: yame, Jan 6, 2019 at 06:50 (7 months ago)

    Hi mate,

    It's because you have to update the plugin WPBakery Page Builder to the latest version. Then you can edit your pages.
    I've done it for you. Pls check your site

    If you are satisfied with this support, hope that you will spend a little time to go to Themeforest then rate 5 stars for my team. It's really worth to me
    Thank you!
    Yame
  • Customer

    Posted by: RaquelRodrigues, Feb 10, 2019 at 00:53 (6 months ago)

    Dear Yame,
    I have changed brand name so the domain changed as well, so I am having the same problem before. The other is no longer available. WPBakey doesn´t work.
    I am using a localhost to develop the website.
    How can I update the plugin?
    Waiting your kind reply,
    Best Regards
  • Admin

    Posted by: yame, Feb 11, 2019 at 10:12 (6 months ago)

    To update this plugin, pls follow these steps:

    - Deactivate plugin
    - Delete plugin
    - Re-update plugin
    Then you will get the latest version for this plugin

    Regards,
    Yame
  • Customer

    Posted by: RaquelRodrigues, Feb 11, 2019 at 10:20 (6 months ago)

    How can I re-update?
  • Customer

    Posted by: RaquelRodrigues, Feb 11, 2019 at 11:10 (6 months ago)

    Hello,
    I've unnistalled the plugin and now I want to install the correct one, but the thing is I can not find the correct plugin to be installed.
    Maybe you can help me with this.
    I've attached a print screen imagem for to see what I am seeing now when I lookup to find your plugin so I can install the newest version.
    Please guide me on this, I am getting squeezed by time.
  • Admin

    Posted by: yame, Feb 11, 2019 at 15:53 (6 months ago)

    I cannot access to your site.

    However, from your attachment, pls click here: http://prntscr.com/mjmuaa This is the location that requires you to update the required plugins for the theme. Pls try with this.

    If you cannot do it, pls do by somehow let me access to your admin account then I will update for you
    Regards,
    Yame
  • Customer

    Posted by: RaquelRodrigues, Feb 18, 2019 at 16:42 (6 months ago)

    Dear Yame.
    This issue is fixed now.
    Thank you for your support.
  • Admin

    Posted by: yame, Feb 19, 2019 at 07:08 (6 months ago)

    You're welcome.

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

    Thank you!
    Yame

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