• Customer

    Major Issue with Jteam

    Posted by: nebcreative Dec 19, 2018 at 03:56 (6 months ago)
    After a number of days I am finally able to get into the support system, yea!
    1- If you enable Responsive Visual Composer plugin included with your theme the following error is everywhere throughout site and admin

    Warning
    : A non-numeric value encountered in
    /home/nebcrte1/public_html/unicornmoto/wp-content/plugins/js_composer/include/classes/core/class-vc-sort.php
    on line
    84

    2- There are several issues the wp bakery visual composer is not available on all the parts of the site:
    - Blog Posts (only gutenberg)
    - Footer Builder (just code from vc)
    - Header Builder (just code from vc)
    - Menu Builder (just code from vc)
    - Popup Builder (just code from vc)

    3- Also for some reason when i go from live site to admin it often logs me out or requires to relogin not sure what that is about but low on my list of issues.

    Thank you
    Nate

  • Admin

    Posted by: yame, Dec 19, 2018 at 10:07 (6 months ago)

    Hi mate,

    1. As I check your site, the plugin is being activated, but I do not see any errors as you said. So can you take the screenshot for this point?

    2. Just because you have to turn on the WPBakery Page Builder mode to edit your pages. I've done it for you

    3. Sorry I do not understand this. Can you explain clearly?

    Regards,
    Yame

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