• Customer

    many problems

    Posted by: Daymondy Dec 17, 2018 at 03:03 (6 months ago)
    1. I added my protopgo logo, but I give it to load and nothing follows with the same kuteshop logo, like the footer logo.
    I put www.protopgo.com and the logo says kuteshop, but I put www.protopgo.com / ... followed by any extension and this my logo how is that?
    2. Problems with the rtl, you can configure everything.
    3.menu appears in a 404 block solve or delete.
    Four.
    5. Responsive banners on mobile devices. (Not compatible)
    6. The subject is very slow.
    7.change Copyrights © 2015 KuteShop. All Rights Reserved. Designed by KuteThemes.com, by Copyrights © 2019 Protopgo. All Rights Reserved.
    8. The standard license which is the expiration time? I'm sorry my website is https://protopgo.com/ https

  • Admin

    Posted by: yame, Dec 17, 2018 at 04:02 (6 months ago)

    Hello @Daymondy,

    1. DONE. You should turn off this section in Theme Options http://prntscr.com/lvusg6

    2. You mean that you want to change into RTL version, don't you? Or what is your intention?

    3. Do you want to delete menu 404 on Primary menu?

    5. Could you take the screenshot for this?

    6. Pls refer these suggestions:
    - Install the Autoptimize plugin
    - Remove unnecessary plugins
    - Optimize product images
    - Install the jsDelivr – WordPress CDN plugin
    - Intstall the WP Super Cache
    - Contact with your hosting administrator to increase the speed
    Hope it useful for you!

    7. You are using Footer 01. Go to Footer Builder > Select edit for Footer 01 then change in Text Bloc khttp://prntscr.com/lvuusj

    8. I do not understand this point. Can you explain this?
    Regards,
    Yame
  • Customer

    Posted by: Daymondy, Dec 17, 2018 at 20:32 (6 months ago)

    I want to change the language of my template to Spanish (my language), but if in my website they enter from the USA that is in English language. and if they enter from Brazil that is in the Portuguese language and thus they are most of the languages.
  • Admin

    Posted by: yame, Dec 19, 2018 at 09:34 (6 months ago)

    When you want to change into your language, you just enter your language in Settings > Languages.
    If after changing, there are some un-changed elements, you can use a translation plugin. It will help you to translate the texts

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible