• Customer

    WPBakery editor doesn't

    Posted by: budimir_knezevic Dec 5, 2018 at 18:43 (5 months ago)
    Hi,
    purchased theme yesterday, great work!
    The major issue for me is WPBakery, doesn't work, frozen on preload.
    Please help
    thanks

  • Admin

    Posted by: yame, Dec 6, 2018 at 09:35 (5 months ago)

    Hi @budimir_knezevic,

    Thank you for purchasing the theme. Hope that you will be satisfied with this.

    For your issues, pls provide me your complete FTP account. I need the hosting id also to access. Here I just see the user name and pw

    Waiting for your reply ...
    Yame
  • Customer

    Posted by: budimir_knezevic, Dec 6, 2018 at 11:59 (5 months ago)

    Here you go
  • Admin

    Posted by: yame, Dec 7, 2018 at 17:53 (5 months ago)

    Okay, thanks. I also sent to my coder and he needs to check.
    I will inform you when I get any his feedback

    Thanks for your patience!
  • Customer

    Posted by: budimir_knezevic, Dec 17, 2018 at 14:22 (5 months ago)

    Common guys, it is 12 days since I raised this ticket. And 9 days since you said you will check it. Is this a joke? I can't use your theme without wp bakery.
    Budimir


  • Admin

    Posted by: yame, Dec 18, 2018 at 06:40 (5 months ago)

    Hello,
    Sorry that let you wait quite long. Pls check your site again. My coder fixed the problem for you
  • Customer

    Posted by: budimir_knezevic, Dec 18, 2018 at 08:03 (5 months ago)

    Oh perfect! thank you so much! and sorry if I sounded upset earlier.
  • Admin

    Posted by: yame, Dec 19, 2018 at 01:01 (5 months ago)

    You're welcome. If you have any troubles relating to the theme, please let me know then I will help you.

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
    Thank you so much!
    Regards,
    Yame

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