• Customer

    Kuteshop elements don't work

    Posted by: stankiroffo Nov 26, 2018 at 04:23 (19 days ago)
    Hi,

    I have some issues with kuteshop elements (kuteshop products), all product are hidden.

    Please take a look on my website.

  • Supporter

    Posted by: Kazim Vu, Nov 26, 2018 at 04:28 (19 days ago)

    Hi stankiroffo
    Could you please provide your wp-admin + FTP accounts via secret information area? Currently, it's at the Mode maintenance so i can not check and help you.
    Waiting your answer..
    Kazim
  • Customer

    Posted by: stankiroffo, Nov 27, 2018 at 07:22 (18 days ago)

    Ok.
  • Supporter

    Posted by: Kazim Vu, Nov 27, 2018 at 09:18 (18 days ago)

    Hi stankiroffo
    I need your FTP account also, please check and provide me asap. I will check and help you.
    Kazim
  • Customer

    Posted by: stankiroffo, Nov 30, 2018 at 10:53 (15 days ago)

    Hi Kazim,

    Please find all infos here.

    Thank you
  • Customer

    Posted by: stankiroffo, Dec 3, 2018 at 17:47 (11 days ago)

    Hello,

    Someone here ?!
  • Supporter

    Posted by: yame, Dec 4, 2018 at 03:02 (11 days ago)

    Hello mate,

    So sorry for delay reply. I am going to support for you instead of Kazim.

    I also sent your account to my coder and he will check soon. I will inform you when I get any his feedback

    Thanks for your patience!
    Yame
  • Customer

    Posted by: stankiroffo, Dec 4, 2018 at 20:45 (10 days ago)

    Thank you !
  • Supporter

    Posted by: yame, Dec 5, 2018 at 04:27 (10 days ago)

    Please check your site again. Just because you have to update the new version of theme.
    It's done. See then let me know

    Regards,
    Yame
  • Customer

    Posted by: stankiroffo, Dec 6, 2018 at 10:43 (9 days ago)

    Hi,
    It's done.

    Thank you
  • Supporter

    Posted by: yame, Dec 10, 2018 at 00:46 (5 days ago)

    I will be grateful if your issue was solved. If you are satisfied with this support, hope that you will spend a little time to go to Themeforest then leave the best rating for our team with 5 stars. It's really worth to me

    Thank you so much!
    Yame

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible