• Customer

    problem Lazy load

    Posted by: WEB_TEC Nov 19, 2018 at 11:40 (7 months ago)

    if i enable lazy load http://prntscr.com/lk6vgqh

    in front-end the products are not visible:

    first step: select any category http://prntscr.com/lk6xf3
    second step: ajax search http://prntscr.com/lk6ye4
    thirth step: http://prntscr.com/lk6z68


  • Supporter

    Posted by: Kazim Vu, Nov 20, 2018 at 07:33 (7 months ago)

    Please update to the Maxstore 1.1.1 and let me know your results.
  • Customer

    Posted by: WEB_TEC, Nov 20, 2018 at 13:42 (7 months ago)


    i just update 1.1.1 and now don't works anythins !!!

  • Customer

    Posted by: WEB_TEC, Nov 20, 2018 at 13:51 (7 months ago)

    I restored yesterday's backup or else the site is not working ...

    you can do the update to v. 1.1.1?

    So you have all the secret data
  • Supporter

    Posted by: Kazim Vu, Nov 20, 2018 at 17:16 (7 months ago)

    To update the Maxstore theme:
    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    Step 3: Click on the Maxstore and then click Delete( look down in the right). NOTE: DO NOT delete the Maxstore-Child
    Step 4: Return the dashboard choose Plugins then deactive the Maxstore Toolkit, Slider Revolution, WPBakery Visual Composer and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the MaxStore Toolkit (Slider Revolution, WPBakery Visual Composer plugins are the same)>>Install>>and activate them.
    Please do it and let me know.
  • Customer

    Posted by: WEB_TEC, Nov 21, 2018 at 09:54 (7 months ago)


    I followed your instructions step by step but now the ajax load no longer works (you can try by yourself this problem in my site)

    in addition the drop-down arrows are not visible: they become visible after refresh page but after any click they are not visible again http://prntscr.com/ll26ib

    furthermore, the choice of header layout is no longer visible in the backend http://prntscr.com/ll25rv
  • Supporter

    Posted by: Kazim Vu, Nov 22, 2018 at 03:42 (7 months ago)

    I have checked and got the same problems as you mentioned. My coder will check again and reply you asap.
  • Customer

    Posted by: WEB_TEC, Nov 23, 2018 at 11:42 (7 months ago)

  • Supporter

    Posted by: Kazim Vu, Nov 25, 2018 at 07:13 (6 months ago)

    It's updated. Please check it
  • Customer

    Posted by: WEB_TEC, Nov 26, 2018 at 14:06 (6 months ago)

    Hi, the ajax load not works... it load the new page every time....

    in product page, the image about variation not work so good... http://prntscr.com/ln5n79 this url it's ok but this http://prntscr.com/ln5o5g but this no

  • Customer

    Posted by: WEB_TEC, Nov 26, 2018 at 15:08 (6 months ago)

    problem in back-end http://prntscr.com/ln6qh1
  • Customer

    Posted by: WEB_TEC, Nov 26, 2018 at 14:41 (6 months ago)

    arrow are not visible http://prntscr.com/ln6b5j

    what kind of problems have this theme???

  • Supporter

    Posted by: Kazim Vu, Nov 26, 2018 at 22:37 (6 months ago)

    Good morning
    Let coders check again and update soon.
    Thanks for your patience!

  • Admin

    Posted by: yame, Apr 11, 2019 at 09:06 (2 months ago)

    Hi Customer,

    I see that all your issues were solved. So do you need any assistance from us?

    If not, I will close this ticket. And if you need any helps, please submit a new one and provide the account, we will check for you

    Best regards,


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