• Customer

    problem Lazy load

    Posted by: WEB_TEC Nov 19, 2018 at 11:40 (2 months ago)
    Hi,

    if i enable lazy load http://prntscr.com/lk6vgqh

    in front-end the products are not visible:

    first step: select any category http://prntscr.com/lk6xf3
    second step: ajax search http://prntscr.com/lk6ye4
    thirth step: http://prntscr.com/lk6z68




    http://prntscr.com/lk6u5c

  • Supporter

    Posted by: Kazim Vu, Nov 20, 2018 at 07:33 (2 months ago)

    Hi
    Please update to the Maxstore 1.1.1 and let me know your results.
    Kazim
  • Customer

    Posted by: WEB_TEC, Nov 20, 2018 at 13:42 (2 months ago)

    Hi,

    i just update 1.1.1 and now don't works anythins !!!

    http://prntscr.com/lkp4na
  • Customer

    Posted by: WEB_TEC, Nov 20, 2018 at 13:51 (2 months ago)

    I restored yesterday's backup or else the site is not working ...

    you can do the update to v. 1.1.1?

    So you have all the secret data
  • Supporter

    Posted by: Kazim Vu, Nov 20, 2018 at 17:16 (2 months ago)

    To update the Maxstore theme:
    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    Step 3: Click on the Maxstore and then click Delete( look down in the right). NOTE: DO NOT delete the Maxstore-Child
    Step 4: Return the dashboard choose Plugins then deactive the Maxstore Toolkit, Slider Revolution, WPBakery Visual Composer and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the MaxStore Toolkit (Slider Revolution, WPBakery Visual Composer plugins are the same)>>Install>>and activate them.
    Please do it and let me know.
  • Customer

    Posted by: WEB_TEC, Nov 21, 2018 at 09:54 (a month ago)

    Hi,

    I followed your instructions step by step but now the ajax load no longer works (you can try by yourself this problem in my site)

    in addition the drop-down arrows are not visible: they become visible after refresh page but after any click they are not visible again http://prntscr.com/ll26ib

    furthermore, the choice of header layout is no longer visible in the backend http://prntscr.com/ll25rv
  • Supporter

    Posted by: Kazim Vu, Nov 22, 2018 at 03:42 (a month ago)

    I have checked and got the same problems as you mentioned. My coder will check again and reply you asap.
    Kazim
  • Customer

    Posted by: WEB_TEC, Nov 23, 2018 at 11:42 (a month ago)

    news?
  • Supporter

    Posted by: Kazim Vu, Nov 25, 2018 at 07:13 (a month ago)

    It's updated. Please check it
  • Customer

    Posted by: WEB_TEC, Nov 26, 2018 at 14:06 (a month ago)

    Hi, the ajax load not works... it load the new page every time....

    in product page, the image about variation not work so good... http://prntscr.com/ln5n79 this url it's ok but this http://prntscr.com/ln5o5g but this no

  • Customer

    Posted by: WEB_TEC, Nov 26, 2018 at 15:08 (a month ago)

    problem in back-end http://prntscr.com/ln6qh1
  • Customer

    Posted by: WEB_TEC, Nov 26, 2018 at 14:41 (a month ago)

    arrow are not visible http://prntscr.com/ln6b5j

    what kind of problems have this theme???

  • Supporter

    Posted by: Kazim Vu, Nov 26, 2018 at 22:37 (a month ago)

    Good morning
    Let coders check again and update soon.
    Thanks for your patience!

    Regards

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible