• Customer

    WP Bakery issues

    Posted by: lf2s Nov 16, 2018 at 11:44 (2 months ago)
    Hello,

    I bought your theme ( very nice theme ) for a client of mine. He work on Mac ( Mac OS Mojave ) and have trouble to edit pages with WP Bakery. The WP Bakery not load. ( only see shortcodes ). Do you know how to resolve the problem ?
    Personnaly, I an on Widows and it work fine, but it would be a problem if the person for whom I made the website could not use it...
    I notice WP Bakery realese version 5.5.5. The plugin in the theme is the version 5.5.2
    Could you eventually send me the last realesed version ?

    Thank for your help

  • Supporter

    Posted by: Kazim Vu, Nov 18, 2018 at 23:25 (2 months ago)

    Good morning
    - About edit page issue, i have checked and found that it still works. Please check again
    - About the WP Bakerry Page Builder, please update to the latest theme version, it's FameShop 1.0.8 and let me know your results.
    Kazim
  • Customer

    Posted by: lf2s, Nov 19, 2018 at 15:54 (2 months ago)

    Hey!
    You made quite a mess in my admin. Someone of yours delate my Revolution Slider plugin et don't switch back to my child theme... Not very serious...
  • Supporter

    Posted by: Kazim Vu, Nov 20, 2018 at 00:25 (2 months ago)

    I am really sorry by my mistake. Did you update theme and WPBakery Page Builder yet? If you have any problems, please connect to me. I will check and reply you asap.
    Kazim
  • Supporter

    Posted by: yame, Jan 12, 2019 at 04:31 (8 days ago)

    I am going to close this ticket if you do not have any reply.

    So please submit a new one when you need any help + provide me your admin + ftp account. I will check for you

    Regards,
    Yame

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