• Customer

    Very long loadtime a main page

    Posted by: Clone-future Nov 13, 2018 at 14:18 (7 months ago)
    Hello! Thanks for your job. Its realy cool theme, but i have a problem - main page load is very long time. How i can fix it?

  • Supporter

    Posted by: Kazim Vu, Nov 13, 2018 at 23:15 (7 months ago)

    Could you please provide your wp-admin + ftp or Cpanel accounts via secret information area again(your ftp account does not work)? I will check and reply you asap.
  • Customer

    Posted by: Clone-future, Nov 18, 2018 at 17:45 (7 months ago)

    Hello, kazim! I send requsits in secret info. Login and pass for ftp is work - i checked
  • Supporter

    Posted by: Kazim Vu, Nov 18, 2018 at 23:01 (7 months ago)

    Hi Clone-future
    I have checked and found that it still works fine: https://youtu.be/zgUnsvINT4Q
    To improve this issue, please try using some methods below to improve the loading speed:
    1. Install the Autoptimize plugin
    2. Remove unnecessary plugins
    3. Optimize product images
    4. Intstall the WP Super Cache
    5. Contact with your hosting administrator to increase the speed
    Hope it useful for you!
  • Customer

    Posted by: Clone-future, Nov 20, 2018 at 15:16 (7 months ago)

    Thanks for your answer!
  • Supporter

    Posted by: Kazim Vu, Nov 21, 2018 at 03:38 (7 months ago)



We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible