• Customer

    Editing products page

    Posted by: Agence1400 Nov 12, 2018 at 11:14 (5 months ago)
    Hello, I would like to make some modifications on the pages produced because I meet some worry about the parameters.
    Example:
    1. Social networks appear on the product page while the option is unchecked
    2. Layout problem for adding to favorites

  • Supporter

    Posted by: Kazim Vu, Nov 13, 2018 at 06:33 (5 months ago)

    Hi Agence1400
    Your wp-admin + ftp accounts, they do not work. Please check and provide me again( I think the cause by firewall, please check and unblock IP from Vietnam)
    Thanks
  • Supporter

    Posted by: Kazim Vu, Nov 13, 2018 at 06:35 (5 months ago)

    Also, you should update to the latest theme version, it's the Adella 1.1.9 before
  • Customer

    Posted by: Agence1400, Nov 28, 2018 at 21:24 (4 months ago)

    I can not find the latest update for this theme in the dashboard. The system says there is no update for this theme.
    Try to connect to the wp administration, I disabled the firewall on OVH.
    Furthermore can you tell me how to translate fields, look at the attachment.
    I would also like to delete the notion of "stock"

    Best regards,
    Laetitia
  • Supporter

    Posted by: Kazim Vu, Nov 28, 2018 at 23:01 (4 months ago)

    You can get the latest theme at the http://themeforest.net/downloads and urpdate theme from dashboard>>Appearance>>theme. Please try again and let me know your results.
    Kazim
  • Customer

    Posted by: Agence1400, Nov 30, 2018 at 16:06 (4 months ago)

    Hello, we managed to update the theme
  • Customer

    Posted by: Agence1400, Dec 1, 2018 at 10:34 (4 months ago)

    Hello, responsive design is catastrophic. The menu on smartphone is white. The site is present during an event on December 4th. I really need your help.
    Best regards
  • Customer

    Posted by: Agence1400, Dec 1, 2018 at 11:34 (4 months ago)

    Sorry, it's good for responsive design.
  • Admin

    Posted by: yame, Dec 4, 2018 at 01:18 (4 months ago)

    Hmm. So if you have any questions, please let us know. We will try to check and reply you asap.

    In this ticket, do you need any assistance? If not, can I close this?
  • Customer

    Posted by: Agence1400, Dec 7, 2018 at 11:00 (4 months ago)

    Hello,
    I would still like to edit the product page. Could you tell me where I can find it or tell me how to do it. I would like :
    1. Remove social networks
    2. Change the term "description" to "suggestion"
    3. Remove the "Etiquette" tab

    In addition, there is a problem in the "description", the " ' "are preceded by a" / ". How can I delete them?
    The newsletter bar does not work
    Thanks for your help
    Best regards
  • Admin

    Posted by: yame, Dec 10, 2018 at 01:22 (4 months ago)

    I also sent to my coder and we will check your issues soon. I will inform you when I get any his feedback

    Thanks for your patience!
  • Customer

    Posted by: Agence1400, Dec 13, 2018 at 15:58 (4 months ago)

    Hello.
    Do you have news from your developer?
    I noticed that some changes were made but not all.
    Best regards
  • Admin

    Posted by: yame, Dec 14, 2018 at 02:43 (4 months ago)

    Hi mate,

    I got the feedback from the coder:
    1. Remove social networks: DONE, remove in Theme Options

    2. Change the term "description" to "suggestion": You can use Loco translation plugin to change this text. Currently it is translated in Woo so it just can change into this text. This is the free plugin so you can translate manually

    3. Remove the "Etiquette" tab: DONE

    4. In addition, there is a problem in the "description", the " ' "are preceded by a" / ". How can I delete them? Sorry we do not understand it clearly. Can you make it details?

    5. The newsletter bar does not work: it works http://prntscr.com/luqgeh.

    Pls check again then let me know your result
    Regards,
    Yame
  • Customer

    Posted by: Agence1400, Dec 26, 2018 at 15:03 (3 months ago)

    Hello,
    2. Despite the installation of the loco plugin, I can not translate "description" by "suggestion". Can you tell me how?
    4. Here is a preview to better understand
    Best regards
  • Admin

    Posted by: yame, Dec 27, 2018 at 03:45 (3 months ago)

    Hi mate,

    2. Done. You can translate in Woo
    3. Can you send me the link of that product then I will check for you?
  • Admin

    Posted by: yame, Jan 26, 2019 at 00:57 (2 months ago)

    Hi mate.

    I sent you the reply for your issue many days ago any I have not received any your ideas.
    How is your site now?
    I will close this ticket and please contact with us if you need any assistance from support service.

    Regards,
    Yame
  • Customer

    Posted by: Agence1400, Feb 8, 2019 at 08:58 (2 months ago)


    Hello,
    Excuse me for this counter-time.
    The bug still exists Here is an example: https://www.maison-rougier.fr/product/jambon-de-bayonne-igp-avec-os/ in the "information complementaire" section.
    In addition, is it possible to deactivate the stars under each product?
    Best regards
  • Admin

    Posted by: yame, Feb 11, 2019 at 03:22 (2 months ago)

    I will send to my coder again then he will check
    The stars under each product: Currently I do not see any stars for your products. Pls take the screenshot for this point then I will check for you
  • Customer

    Posted by: Agence1400, Feb 11, 2019 at 09:47 (2 months ago)


    Hello,
    Here is the overview of the stars.
    Best regards,
  • Admin

    Posted by: yame, Feb 11, 2019 at 15:35 (2 months ago)

    I see. I will ask the coder for you. Pls be patient. I will inform you when I get his feedback
    Thanks!
  • Admin

    Posted by: yame, Feb 12, 2019 at 09:33 (2 months ago)

    It's done. Pls check your site again

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