• Customer

    Related Products do not show on other product languages

    Posted by: Bluemao Nov 11, 2018 at 16:17 (2 months ago)
    For testing we have changed the domain to:
    http://bifuny.lucky7.alfahosting.org/

    This is the product page:
    http://bifuny.lucky7.alfahosting.org/product/scitec-nutrition-protein-ice-cream-light-2/

    If you use "English" as your language you will find "Related Products" at the end of the product page. As soon as you switch to German or Dutch with the language switch the "Related Products" dont show up anymore.

    Any idea what might cause this problem?

    Thank you for a short reply.

    Kind regards,
    Carsten

  • Supporter

    Posted by: Kazim Vu, Nov 12, 2018 at 01:15 (2 months ago)

    Good morning
    Could you please provide your wp-admin + ftp accounts via secret information area? I would like to check and reply you asap.
    Kazim
  • Customer

    Posted by: Bluemao, Nov 14, 2018 at 17:14 (2 months ago)

    Well, my client deactivated "Related Products" and now uses Upsell Option to place products. But there is another issue with customer account during checkout. Lets say I am not a customer. So I put a product into the shopping cart and then proceed to checkout. Then I can type in my contact details and click "Creat an acount". But when I click "creat an account" there is no button where to actually create an acount. So what does a customer has to do?

    How can a customer in the checkout process create an account after typing in his contact details but there is no "Create now" or "Create" button?
    Thank you for a short reply.

    Kind regards,
    Carsten
  • Supporter

    Posted by: Kazim Vu, Nov 15, 2018 at 06:03 (2 months ago)

    Could you please provide your wp-admin + ftp accounts via secret information area? I would like to check and reply you asap. Currently, i can not check without these info .
    Kazim

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