• Customer

    Virus , Malicious links, Plugins Script issues on the Theme

    Posted by: Steliam Nov 2, 2018 at 14:38 (17 days ago)
    Hi,

    Am getting abit frustrated using the Kuteshop theme.
    The site is becoming un-usable for me and my customers.. continuously getting scripts or plugin error messages. Picked up as malicious link or virus by different anti virus. TROJAN.SCRIPT.Generic

    The slider images would not even display

    Can you advise on the way forward coz I have tried updating the plugins with no success.

    Can you please login in have a look/update theme for me .. incase am missing something.. a
    I have attached screenshots.

  • Supporter

    Posted by: Kazim Vu, Nov 4, 2018 at 14:26 (15 days ago)

    Hi
    Thank for your comments. I have discussed with author of theme. Hope he will check and update it
    Thanks
  • Customer

    Posted by: Steliam, Nov 5, 2018 at 13:20 (14 days ago)

    OK Thanks will appreciate
  • Customer

    Posted by: Steliam, Nov 5, 2018 at 13:35 (14 days ago)

    still showing virus /blocked content message, pls treat it as urgent
  • Supporter

    Posted by: Kazim Vu, Nov 6, 2018 at 06:03 (14 days ago)

    Hi Steliam,
    Please scan before theme's uploaded. We are checking and update asap.
    Kazim
  • Supporter

    Posted by: Kazim Vu, Nov 6, 2018 at 09:02 (14 days ago)

    Also, it's checked by themeforest before
  • Customer

    Posted by: Steliam, Nov 6, 2018 at 13:07 (13 days ago)

    Am only able to update WooCommerce

    Updating Plugin WooCommerce (1/1)

    WooCommerce updated successfully.
  • Customer

    Posted by: Steliam, Nov 6, 2018 at 13:00 (13 days ago)

    How do I scan?

    Can you see where the issue is ?

    wp-content/plugins/woocommerce.......
  • Supporter

    Posted by: Kazim Vu, Nov 7, 2018 at 08:11 (13 days ago)

    Please download and scan from your PC
  • Customer

    Posted by: Steliam, Nov 7, 2018 at 20:05 (12 days ago)

    I thought you said u would discuss with the author. Why cant u just sort it out.
  • Supporter

    Posted by: Kazim Vu, Nov 9, 2018 at 17:11 (10 days ago)

    Please backup your site and restore into your PC. After that you can scan your site

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