• Customer

    Site Timeout

    Posted by: seyhan Oct 29, 2018 at 03:03 (8 months ago)
    Hello. I was having a lot of problems installing the demo content after a clean install of the theme. And now the site times out. Please advise how I can get this up and running as the documentation isn't clear or relevant. Thanks

  • Admin

    Posted by: yame, Oct 31, 2018 at 01:08 (8 months ago)

    Hello mate,

    Could you please provide me again your complete accounts?

    Admin is not correct and FTP is missed the server. I would like to check something on your site then will give you the correct answer

    Awaiting for your reply
  • Customer

    Posted by: seyhan, Oct 31, 2018 at 07:14 (8 months ago)

    Sorry, I reinstalled the theme again since my first message. Login details are attached.

    My main issues are:

    1. The site runs too slow, with and without Revolution Slider activated. I'm going to try upgrading my server to 4CPU + 4GB RAM to see if it fixes this. I need it to load at a decent speed. Can you advise what server spec you think would run this theme comfortably?

    2. The documentation for installing the demo data is outdated and so I'm not 100% sure how to do it. Should i be using the files in the Sample Data folder? Should i be manually importing the Revolution Slider zip files? What options to choose in the Ovic Import procedure?

    Thanks for your help

  • Admin

    Posted by: james, Jan 31, 2019 at 02:04 (5 months ago)


    Please reply here


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