• Customer

    Unable to install the theme properly

    Posted by: crispmm Oct 15, 2018 at 19:40 (a month ago)
    Hi,

    When I am trying to install the theme locally, I am getting the following errors
    Call to undefined method Kuteshop_Welcome::demos()

    During installation I also experienced sprintf parameter issue.

    When I tried installing it on hosting server, it worked well but unable to add the demo content. it gives 504 error.

    Please help




  • Supporter

    Posted by: Kazim Vu, Oct 16, 2018 at 02:29 (a month ago)

    Hi crispmm
    Could you please provide your wp-admin + ftp accounts via secret information area? I would like to check your host and re-install it.
    Kazim
  • Customer

    Posted by: crispmm, Oct 16, 2018 at 07:52 (a month ago)

    ok, here are they
  • Supporter

    Posted by: Kazim Vu, Oct 16, 2018 at 09:12 (a month ago)

    May i remove all your demo contents and re-install from scratch? I would like to sure from you.
    Waiting your answer
    Kazim
  • Supporter

    Posted by: Kazim Vu, Oct 16, 2018 at 09:13 (a month ago)

    What's your FTP 's password ? Please check and provide me again
  • Supporter

    Posted by: Kazim Vu, Oct 16, 2018 at 09:56 (a month ago)

    It's done. If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
    Kazim
  • Supporter

    Posted by: Kazim Vu, Oct 16, 2018 at 09:57 (a month ago)

    http://crazytry.com/wp-admin/
    I have sent the User, password viayour email. Please check it.
  • Customer

    Posted by: crispmm, Oct 16, 2018 at 12:02 (a month ago)

    Thanks a Lot man.
    Cheers
  • Supporter

    Posted by: Kazim Vu, Oct 17, 2018 at 00:35 (a month ago)

    I am very glad when your problem solved.
    If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
    Kazim

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