• Customer

    No (Import Data) tab

    Posted by: gyrokopter Sep 13, 2018 at 21:06 (7 days ago)
    Hi.

    I have just bought a theme of yours. After installing when i install a preebuilt page i intend to work on, I can not do this the "Import Data" tab does not exist.

    When I click "install demos" on the right, I get an error message.

    Thank you for your help as I need this to move on.

    Best Regards/
    Magnus

  • Supporter

    Posted by: Kazim Vu, Sep 14, 2018 at 00:11 (7 days ago)

    Good morning
    The cause maybe something mistake when theme's uploaded via FTP. Could you please provide your wp-admin login + ftp accounts via secret information area? I will check and help you.

    Kazim
  • Customer

    Posted by: gyrokopter, Sep 14, 2018 at 09:46 (7 days ago)

    Hi.

    I have now posted so you can login and check

    /Magnus
  • Customer

    Posted by: gyrokopter, Sep 14, 2018 at 10:04 (7 days ago)

    FTP.
  • Supporter

    Posted by: Kazim Vu, Sep 14, 2018 at 10:22 (7 days ago)

    Hi
    may i remove all your demo contents and reinstall from scratch? I would like to sure from you.
    Regards
  • Customer

    Posted by: gyrokopter, Sep 14, 2018 at 10:34 (7 days ago)

    No problem!


  • Customer

    Posted by: gyrokopter, Sep 14, 2018 at 11:03 (7 days ago)

    Hi

    I was in the panel and just checked. and then I saw that there is a loss below and called Ovic import.
    There are the finished pages.

    Can you check if they work?
  • Supporter

    Posted by: Kazim Vu, Sep 14, 2018 at 22:49 (6 days ago)

    Hi
    Did you change your wp-admin login account? Currently, i can not access it. Please check and provide me again if you want to re-install theme.

    Kazim

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible